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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Resolved! Second seller account help

I want to create a new ebay account to start fresh now that I've sorta learned how the system works better and gotten my bearings on it all. I have 4 defects and I think might be like 1 away from going below standard. I don't have any restrictions or...

Buyer asking for video after being paid and recieving confirmation from Ebay for Item.

Hello Ebay community. Bit of an odd one today. Would love extra insight on what to do. So I have sold many items on Ebay before and decided I want to begin a branded new account as a business. I recently uploaded my camera for sale a couple weeks ago...

Resolved! Scams

I currently have a lot of five silver dollars I’m selling on eBay. The bid has gone over $200. However, as a long time seller who’s been gone from eBay for a while, I’m a bit suspicious of the buyer as he has zero transactions, and zero feedback hist...

Faux Best Offers - Just Stop

Gotta vent a bit.Placed a Best Offer of $11 on an item that had BIN of $12.09. Counter offer from the seller was $11.99 ! Wow. 10 cents off!Seriously, if you are only going to accept <1% off your BIN please save everyone some time and just turn off b...

new International Shipping program plans ... what gives?

In the Fall Seller announcement, under rollout dates, I see this:"September 2022eBay International Shipping simplifies international shipping "The message from eBay (on the last day of September) that killed the discussion of the program said this:"W...

I Wish EBay Would Actually Get Rid If Drop Shippers. Fat Chance

It sure would be nice if eBay would actually enforce their drop shipping policy. I was going to list some of my collection of authentic Talavera pottery. Was just snooping around and there was all this fake stuff from Amazon..same picture, . It sure ...

Why is Ebay allowing sellers to sell bootleg DVD sets?

This seller everything he sells is home made bootleg dvd sets. How does Ebay allow this? Just wondering because if its allowed now im sure there are alot of others out there that want to sell bootlegs on Ebay also. When did ebay start allowing this? ...

Return (Seller's POV)

Hello guys, I am reaching out today to look for others opinions on this situation. I sold a bracelet to a customer with a good and fair description of the item. Unfortunately, I forgot to put the size of the bracelet. Now a customer bought it and it ...

Resolved! Avoid Selling Problematic Items

I'm posting this because I got an detailed answer for my recent post " Problematics Items" from a community member. Hope this will be helpful for others also. There are plenty of unscrupulous and dishonest people waiting to pounce on new eBay sellers...

Removing items from EBay - Bovine Bone, Etc.

I have had 2 bovine bone items removed from EBay recently - why? Bovine means cow - If you pull up bovine on EBay, there are hundreds of items that say bovine bone. Why was I singled out? Also, in the past, I have had a few other items removed wrongf...

adding shipping cost to a one time policy

In the panel Enter flat shipping cost overridesentering a shipping cost then press save and exit. it just stops with no update to the policy.BAD, this needs to be fixed and simplified.sstdan

Buyer left negative feedback , Opened a return and never returned item then closed it.

I sold a cheap razor without a charger, buyer received item saying it was dead, I told him just need to charge it. They wanted the money back, I told them to return it and I will fully refund them. The buyer opened a return, about 3-4 weeks go by the...

Resolved! Looks like auction search results are sortable by highest and lowest # of bids .... again?

I just noticed this while doing a round of source scouting, pretty sure I never saw it before. So I searched the topics here in the Community and from what I can tell this was a sorting option that existed in the past, but was eliminated in 2016 (abo...

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Resolved! Ground Advantage Charges

I’m a seller in Oregon, selling mostly heavy dinner plates. I’ve been using mostly Ground Advantage, but I do give buyers a choice of that or Priority or Fed Ex. I’ve been happy with the Ground Advantage discounts as it really helps pay for my shippi...

How do I steal pictures ??

Before you guys start fetching the pitch-forks and lighting the Tiki Torches ... I am not talking about stealing YOUR pictures. I don't want them. NObody takes better pix's than me.I want to know how to steal my own pix. I have been doing a test run ...