Selling
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Resolved! Authenticity Guarantee rejected my “New with box (open box; box damaged)” shoes as “not new”

Hi all — looking for help from experienced sellers or eBay staff on appealing an Authenticity Guarantee decision. I sold a pair of Hoka One One Women’s Bondi 8, size 7.5W. The listing was clearly “New with box,” and I explicitly disclosed “Open box (...

User avatar by Adventurer
  • 1484 Views
  • 10 replies
  • 1 helpful

Authenticator too slow

I sold some trainers and sent to Authenticator over 1 weeks ago and have heard nothing back. This should be a few days thing, why is it taking so long? Why the waste in time? This is meant to help the sale not hinder it?

User avatar by Enthusiast
  • 57 Views
  • 0 replies
  • 0 helpful

Have we sellers just given up on feedback?

I know the trolls (, shills and employees) will just say to give positive feedback for pay (just part of the broken system) but I think I'm just done with it. I've tried everything from waiting till they receive (to remind them), trying to contact to...

User avatar by Trailblazer
  • 8461 Views
  • 97 replies
  • 2 helpful

Selling from India has been very difficult.

Over the past few months, Indian sellers on eBay have faced an unprecedented challenge. Since the implementation of the 50% tariff on Indian goods by President Trump, many of us have seen our sales plummet—some by as much as 80%. This steep decline h...

Resolved! Can a seller cancel an offer they have made

After a web search, searching the eBay help pages, and a fruitless conversation with the help AI, I finally opted to talk with an agent who informed me that sellers can’t cancel an offer they have made to a buyer. They must wait until the buyer accep...

User avatar by Adventurer
  • 1073 Views
  • 6 replies
  • 0 helpful

Looking for a new platform... I'm tired

I started selling on eBay in 2003. The past 17 years have been a roller coaster and the ride is about to end. I have sold through the changes of charging FVF on shipping, removing my ability to leave negative feedback for buyers, not being able to ha...

Buyer requested cancellation after shipping was purchased

As title states I purchased a label and boxed up the item when I get a message from the burr requesting a cancellation. It looks like I would be out the shipping fee, right? If that's the case I would rather decline. If he doesn't want it he can sell...

User avatar by Adventurer
  • 5393 Views
  • 41 replies
  • 0 helpful

Resolved! Sellers BEWARE !! Scam buyer.

This buyer ordered an item, demanded expedited shipping services even though we do not offer this, and then became completely irate when his demand was not acknowledged.

User avatar by Adventurer
  • 2173 Views
  • 18 replies
  • 0 helpful

Ebay complicit with seller fraud

I am currently bidding on a mineral specimen from China.I have since found the same mineral specimen, with the same description from 4 separate ebay accounts: as a buy it now item of $406.The game is simple. The seller will keep the auction going unt...

Will eBay change fee structure in order to compete?

Curious of other sellers views when it comes to the inability to create a profit off of trading cards in particular. As it is now, if I sell a card that has been selling at an average of $50 currently, after Ebay's normal listing fee which is 13%-15%...

item not as described

i used a photo of a listing that was already on ebay, because it was a good photo. item sold and shipped, then the buyer asked me if the flavor is the one thts listed in the listing. im not sure, i didnt think about. i go to check and its a different...

Your selling privileges are restricted

Dear click-n_save,eBay regularly evaluates the accounts of eBay seller. In relation to your account, we have noticed that your account performance and activities may cause a risk to eBay community. To protect the eBay community, we have applied the f...

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