Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Resolved! Bulk edit glitch resulting in transaction defects

For the past 18 years, I've proudly maintained a top-rated plus selling status, consistently upholding impeccable metrics. However, as my store expanded to nearly 10,000 listings, I began utilizing the bulk listing editor to streamline operations. Un...

Buyers ?

Am I the only one dumbfounded by buyers today. Got neutral feedback because I took two days to ship and arrived in 8 and they called that slowest ever!? Was purchased just before midnight the day it was bought. I shipped quickly and am upset since th...

package stuck in delivery, buy close resolution case too soon

I sold/shipped an item at the end of February,and just found out last week that the lady still hadn't received it. After filing all of the correct post office forms, and speaking with their rep on the phone/email, ends up that it's just bouncing arou...

eBay Seller Capital risk

I was selling over 2000 plus items a year. Made the mistake when I really did not need to and now be lucky if I get 150 plus sales a year. You might feel lucky you are selling 30 items plus a month, but pay attention to your sales. I was busting my a...

Resolved! asking if just me or u as well

irs it me or you as well .when i put a item up buy now it suppose to renew in 30 day as i see for months it renews in 15 daysome times less which make your montly Basic Store Subscription – 1,000 Fixed Price ListingsPay no insertion fees for 1,000 li...

Sold items auto relisted

I have had several items that I sold be resold because somehow they were relisted! I thought once sold they should go from active to sold. Is anyone else having this issue? It has happened three times in the last couple months.

eBay asking me to verify my bank information again?

All of a sudden eBay is asking me to verify my bank info. I've been selling here and receiving my payouts through the same bank account for a year now. All of a sudden they need me to verify it again without explanation? I submitted the info again an...

Resolved! EBay refunded a buyer after he opened a $100 pack and then he claimed it was damaged

Buyer claimed damage to a wax pack AFTER he opened it. EBay allowed buyer to return item to me which was now worthless to me as an unopened pack. Charged me full price of pack plus cost to return. It looks like EBay allows a buyer to open a pack and ...

Selling - Unable to Create Drafts and Upload Listing

Good afternoon.For the last 24 hours, I have not been able to create drafts or post listings. Here is the message I get:Well, this is embarrassing. We're sorry, but the listing tool isn't working right this second. Please try again later.How do I con...

My buyer had a $10 off a $50 dollar coupon but it wasn't applied to the order. Already shipped.help!

How do I make sure they get their discount. I read somewhere after I printed and packaged the items that the discount doesn't come out of the sellers money. Ok thats not what I was worried about. I'm worried my buyer was still charged. Did I do somet...

Why Have my Sales dropped 14% all of the sudden since start of the year?

I have talked to several Reps and they claim they have been getting this type of call from alot of sellers. I have been with EBAY 8 years. I have been a consistent seller. All of the sudden sales have dropped off 14%. I have been told they have seen ...

asked a question on Ask Community. How do I find the answer when I can't find the question?

This morning I asked about being able to put the photos of the obvers side of coins onnew listings but I can't find that questions or possible replies to it.

Resolved! How about increasing promotion rate to maximum percentage allowed?

If the promotion rate of the ad increases, the chances of it appearing to potential buyers increase, and thus the chances of selling it increase, so why don’t sellers make the promotion rate the maximum rate that can be chosen and raise the price of ...

Help with an item return

Hello I am looking for advice on this issue. I sold a shirt that the buyer claims it had stains and an unpleasant smell. I am not sure if that is true or not but since I have a 100% money back guarantee return policy I agreed to have her return it, p...

For The Love Of God How Do You Add Different Sizes???!!!

I've never seen a platform as big as eBay hide product variation options the way they do. I finally, after 3 hours figured out how to get to where you add the word "size" and the sizes I want to add then it displays "fabric type" & when I try to add ...