Seller Tools

Forum Posts

Sorted by:

Countering Offers, is There a Way to....

I had a Buyer submit an Offer which was reasonable respectable, and I countered for just 5% more & explained 'I'll ship same-day, I'm already below other Seller's Price Point on the same item' things like that. Keep in mind, the Buyer came to me & hi...

Terapeak Request

Hey elizabeth@ebay kyle@ebay ! Are you able to escalate feedback directly to the team that manages Terapeak? Specifically, I would like them to add a column that identifies category(ies) where items are listed. There are many items when multiple cate...

Blank Revisions (New Sellers)

I'm sure many long time sellers already know this, I'm just trying to help out the newbies. From January to March of this year I suffered a huge decline in sales. I usually sell anywhere from 20-35 items a month, which is a lot for me considering I d...

Buyers unable to bid on multiple items. VERY FRUSTRATING and NO EBAY HELP. This STINKS!!!!

I've had several bidders wanting to bid on multiple items. When I go to the page to modify limits, I get nowhere. VERY FRUSTING. Haven't sold on Ebay in quite a while, but have sold MANY items over the past 20 years. I will look for another platform....

How Do I Make Laserjet Printer Stop Printing?

I accidentally printed something that won't stop printing. Does anyone know how to make my Laserjet printer stop printing It?

How or where to report a technical issue?

How or where do we report a tech issue?

Trying to find previous buyer - Sailmstr

Last year I sold a DJI Inspire 1 drone to a buyer with username SailMstr. I recently found additional new in box propellers and a new in box battery for that drone. Would like to make contact with that buyer to offer him the items first before postin...

Cant list anything last two days

Every time I try to list an item, I get a page that tells me they cant find the page. after five minutes or so, I can refresh and the listing page comes back up, but when I hit the list item button, it goes rightback to the I cant find the page messa...

Resolved! Is there any problem with ebay seller school?

When I am trying to go to ebay seller school website (https://sellerschool.ebay.com/) it is redirecting to another website. how do I log in to ebay seller school?

INSURANCE FRAUD SecurSUS

SecuruSUS is in the business of selling third party shipping insurance, however they are not in the business paying claims. There are many bad reviews about them online, and an entire reddit thread on "Has anyone ever gotten a payout from these guys?...

cancelling PayPal

If I'm selling on Ebay, can I still make sales if I cancel PayPal that I use for transactions?

Ebay is automatically accepting offers without my direct consent. Has anyone else experienced this?

All of my listings are 'Buy it Now' and most are set to allow offers. I always set a minimum amount to those listings and I do not select the auto-accept setting on any of those listings.What I started to notice, even before the new listing tool was ...

Automatic Sales Exports?

I am trying to find a way to automatically export transaction data on eBay. I know you can manually export, but I'm trying to export on a daily basis without needing to do that manually. Hoping to feed that data into Google sheets. I know there are p...

Add surcharge to free shipping

@vw.nos You asked how to block outlying states from free shipping due to the extra cost. States can not be individually blocked. And if wildly varying shipping costs are an issue, it is better to use calculated shipping, rather than free shipping. Ho...

My listing's are losing their skus?

I'm in blind panic. Over the past few months we've been moving from a rail based stock system to a SKU system, and we're relying on Ebay's Custom Label (SKU) field to quickly add it to our products. This has been working mostly 100%, but today I've h...