Selling

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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

What happens if you decline a buyer's request to cancel an order?

A buyer won an auction and requested to cancel the order after the auction ended. I noticed my options for response was to either 'accept' or 'decline'. What happens if you decline and ship the order? Just curious.

Wrongfully flagged as counterfeit. What to do?

I had an item get flagged as counterfeit, but it was not. I’m not planning to re-list the item, in case it gets flagged again. But, is there a way to petition the flag? I don’t want to receive another one wrongfully and be banned.

sending offers

I recently sold an item that was listed at $39.99. It sold for $32.00 but I don't remember making an offer to the buyer. How can I see what offers I made to potential buyers. Thanks.

Sell me some shoes

Alright all you rockers. Many of you are probably familiar with the song Piano Man by Billy Joel. This is a similar song called Shoe Man, which sounds almost identical. Well, almost. Please note that no shoes were harmed in the making of this eBay in...

Promoted views sudden drop

Can anyone give an idea as to what might have caused this? Looking for wild speculation.

Item Views going down when I check back again?

I checked an item I have for sale and at one point it says 18 views, I check it the next day and it says 17 and then 16 views How is this possible? Anyone else getting this glitch? BTW I noticed that views no longer go up when you check up on your it...

Resolved! Hiding items in sellerhub

Hi,my listing items not showing on ebay and no items in "search all items" in seller hub. How can I correct it. Please help me

Regarding Ad fee credit& phone support with eBay customer care

I have sold two items and I have charged add fee I wanted to get it credited back how could I do that and secondly I wanted a phone support of eBay US through SKYPE I keep getting message to contact them through help & support through email. So here ...

Sold Listings On Google Search

I buy and resell on EBay. Does anyone know how long the listings popup on Google image search after they have been sold? It’s really annoying to see sold items pop up after purchase if you are trying to resell that item to someone else. People can ju...

Click on to expand picture to full screen no longer.

The previous format of looking at stable detailed pictures was better than this moving gimmicky lay out.The previous one click picture fully filling the screen was best to look over the details when shopping. This shared screen distraction is change ...

Horrible threatening feedback from a scammer..help

I just had my first negative feedback ever. It's a bit disturbing. The person obviously is scamming me, the item was sent fine, it appears that he tampered with the package himself and claims that it was defective. I'm prepared to fully ignore this a...

Change Personal Account to Business

I accidentally created a personal account in trying to make my business account. I have.... - tried looking for the edit button on the personal information tab - edit button is not there- tried multiple browsers (firefox, and chrome) - the edit butto...

might be nice to have Immediate Payment for auctions

I haven't used Immediate Payment so far. I haven't had much trouble with people not paying for Fixed Price items. The problems are with auction wins. Just this past Sunday I sold 3 items at auction and they have not been paid for. I don't think I can...

Authenticated Cards

I have a PSA Authenticated card I would like to sell. If my card has been PSA Authenticated and when I sell it, does it have to re-authenticated by PSA for the purchaser?

Why eBay Jewelry Sellers are getting a bad name

Jewelry is a prominent category on eBay, and the introduction of new programs like the Authenticated Guaranteed Program has provided an additional boost to the jewelry market. However, despite these advancements, the category still faces significant ...