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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Today Jan 21 2022 some hacker use my account buy some item today not me

I want cancel any thing bought today Jan 21 2022 some hacker use my ebay account and my Visa bought some item today, I never buy any thing today Jan 21 2022

Purchase not showing in purchase menu

I purchased a k24 coolant adapter , and it didn't show in my purchase list so I can't figure out who I bought it's from to ask what shipping's taking so long . I mean I checkedy bank account and it shows the withdrawal from ebay and the amount I laid...

eBay Managed Payments

We are a licensed auction house and are completely down since 11/2/2021, not able to list items due to a programming issue with our account and managed payments (no fault of ours). We have been a member since 1998 and 2002 depending on the account. W...

Unable to print USPS Parcel Ground label through eBay....

This was in answer to another post I read but I could not reply to it. I thought this info would be useful to others users. I had this issue where I listed an item with USPS Parcel Ground shipping but was unable to print a label through eBay for this...

Some photos not showing on MAC

I take all of my listing photos with an iphone. On my MAC when I open the Photos app, they are there. However, when I try to add through ebay I can't see the photos/files. Some are there and some aren't. Its really quite random. Thoughts?

Got scammed

A purchase was made on my ebay account and debited from my bank account. Order shows my shipping info and received tracking notification that it was delivered FedEx. It was never delivered and FedEx tracking number showed it went to another address/p...

‘Get help to your answer ASAP’ is a 3rt party who want your $

At the top of eBay home page is a nice looking woman with a smile, with a statement saying ‘Get help to your answer ASAP’ WHY doesn’t eBay state this as an advertisement not supported by eBay, are they getting $ to be deceptive and misleading to thei...

about ebay seller school login

i forgot my seller school login password and i tried to reset it but didn,t received an email for it.how can i fix this.

Wish Lists MISSING?!?!?

Have you ever wanted to accept a gift without revealing your info? Without the wish list, we cannot do this. Watch lists aren't enough!!

Can I stay signed in?

Every time I want to see order details, I have to re sign in again. I can so anything else, why not check orders? Can I stay signed in? I do allow cookies. Thanks,Bill

Funds available in my ebay account

eBay not processing payout for the past few days. Am I the only one expercining this issue?

Ebay bullcrap

All I want to do is post a poor review on this jerk that sold me used product sold as new. The product came in a totally different box for a different product with no packaging all beat up and eBay puts an automatic 5 star rating because I didn't do ...

eBay International Standard Label - Something went wrong and we were not able to generate the label

Second time in two weeks I have received the "Something went wrong and we were not able to generate the label" when trying to generate an eBay International Standard Delivery label. Usually when this occurs, there is a problem with the Buyer's addres...

not able to send messages to any sellers i've bought from

trying to send messages to three different sellers that I bought from four days ago. I NEED to contact them, it's about items and it's really important that I talk to them, but none of my messages are going through, they've messaged me twice asking f...

Purchased an item with a listing title that changed after purchase

Hello,Today I bought an item that was listed as a particular color "101". AFter purchase the listing changed to a different color "06." So did I just buy something I didn't approve? I cannot find the original listing at all. all I can do is find my o...