Negative or Neutral feedback

[biscuitandgravy]

Why doesn't Ebay remove bad reviews for any reason now..I mean you can give a Full refund and let them keep the item and they still will give you a negative why doesn't ebay take that off.They tell me itt goes to a off line team..I have read on goggle you can pay for a service to get it taken off..maybe ebay pays another company to handle the feedback is that the off line team?

[mam98031]

@biscuitandgravy 

It does not appear to me that any of the negative FB is removable as it doesn't break policy.

[atlasesattic · Accepted solution]

Why is it a negative experience? They got there money back, so who won in this deal, surely wasn't the seller.

[myfrugalboutique]

@atlasesattic 

Because it is about the experience the buyer had was negative. 

[mendel-fine-steel]

Sending love,,,I hope your husband is getting better, and I am also experience the terrible feedback system myself, they don't remove negative feedback nowadays, as you said they outsourced the feedback to other company, and they don't even care about seller nowadays.