Shipping

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Customer opened INR but item is still in transit. "Arriving Late"

Item in USPS worker hands on May 13th with an estimated delivery date of Thursday May 16th. It looks like it was misrouted. As of now I get a new tracking update repeating Fri, May 24 12:00amIn Transit to Next Facility, Arriving LateThese are obvious...

USPS Atlanta Georgia

Anyone else having trouble with their packages going through the Atlanta, Georgia USPS hubs? In the last week we've had two buyers message us that they haven't received their packages yet, and when we check tracking they're stuck in Georgia. We have ...

Delivered to Agent for Final Delivery

Does anyone know what that means?

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Cannot change shipping profile

I have a bunch of shipping profiles. So I needed to hange one, But even though I select the correct shipping profile, it does not stock or take, when I check the new listing, it still has the old shipping profile.

Resolved! New eBay shipping policy help!!

So on Saturday eBay changed the shipping policies so everybody that didn't opt out of the change for the seller getting the discounted rates it goes to the buyers so I had a bunch of people buy things that we're watching my items and they got the dis...

Sold item was stolen AT UPS facility. Refunded buyer, eBay is being dodgy

I don't sell on eBay often but had some old tech to get rid of so I sold a few items at the beginning of the month. I had an Apple TV that was sold, I purchased a UPS label through eBay and paid my local UPS store to pack and ship the product. Out of...

Seller Claims he Got Robbed! I Want a Refound!

Hello! Im here seeking for help. Three days ago i bought some shoes from a seller who runs a store. Today i messaged because he didnt sent my shoes yet, he told me he got robbed and he was goin to refund me should i be worried or should I wait. Also ...

Resolved! International Sales through EIS program

I have been selling through eBay reship hub for years without any issues. Over the past month have shipped to Hong Kong, Japan and Canada again with no issues. However today a buyer in Germany tried to buy and he told me he was blocked. I know that t...

Fedex overcharge on label AGAIN!!!

There was a two week period in April where sellers using Fedex effectively were getting cost adjustments that virtually doubled their shipping charges. Each time a corrected adjustment was made days later. Today I received another of these overcharge...

Resolved! Combined Shipping Not Working

For the life of me I cannot get the Combined Shipping to work for my listing. I have repeatedly followed the instructions on the eBay help link and watched videos, etc. trying to fix this issue. I have removed my listing and relisted them in hopes th...

Buyer provided tracking doesn't match my shipping details

I Just bought a Nintendo and the buyer is already shady been 24 hours seller hasn't been responding. The seller provided shipping info and then didn't respond. The shipping number from DHL when I asked an executive about it they said it doesn't match...

Global Shipping Program - Does eBay monitor quality of service of their (local) shipping partners?

I bought several items on eBay from the UK to Luxembourg via their Global Shipping Program. To deliver to Luxembourg, they are apparently using the following logistic chain: Pitney Bowes > Asendia UK > Colis Privé.Everytime, I receive a notification ...

Where is the package?

Hi, sent the package almost a month ago to the USA from Europe. The tracking says it has been processed through New York facility on 16th of April, and weirdly the next day on 17th the tracking shows it has been found in Great Britain. No new updates...

Post Offices closed Monday, May 27 (Memorial Day)

Reminder: Most post offices will be closed on Monday for Memorial Day. Don't drive to the post office only to find out it's locked and you should have been hanging with friends and family instead. Not like you've ever done that, @mr_lincoln.

Changing shipping

If I list an item listed as "buyer pays shipping", can I include in the description that I will pay the shipping if sells for "x amount"? Or do I have to have the buyer pay if I list it as that?