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Entries in Notification Feed Deleted!

All the notification entries on my "Notification Feed" were deleted just a few minutes ago. All of them have been wiped out. It displays only the two I've received in the last few minutes. 

 

Anyone else experiencing the same issue?

 

nicole@ebay 

 

What's that about? Why were they deleted? How can I get them back?

Message 1 of 7
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Entries in Notification Feed Deleted!

nicole@ebay
eBay Staff (Alumni)

Hey @pburn Thanks for reporting this. If you could get a screenshot and share it with me that would be extremely helpful. If you could also add what browser you are using that would also be really good information. I am opening up a case for this!

Nicole
Community Platform Specialist
Message 2 of 7
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Entries in Notification Feed Deleted!

nicole@ebay 

 

Thanks, but they've been restored. Next time . . .

Message 3 of 7
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Entries in Notification Feed Deleted!

nicole@ebay , @pburn 

 

This has been happening on my account pretty much all week on TWO browsers, Firefox & Edge.  Below is a pic on the error message I get (on BOTH browsers).  There are times when I reply to a post and notifications will come back but in the last 24-36 hours they have not 

 

Screenshot (4086).png

Regards,
Mr. Lincoln - Community Mentor
Message 4 of 7
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Entries in Notification Feed Deleted!

Thank you for all this great info @mr_lincoln 😊

Nicole
Community Platform Specialist
Message 5 of 7
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Entries in Notification Feed Deleted!

I've had this happen a couple times recently too. Also, just FYI, I noticed a few threads in the Etsy community with the same complaint and they use Khoros as well, so it may be a larger Khoros issue and not just impacting this forum.

Message 6 of 7
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Entries in Notification Feed Deleted!


nicole@ebay wrote:

Thank you for all this great info @mr_lincoln 😊


nicole@ebay   You bet, any time ... this glitch has been a bit wonky and not very consistent ... I'm sure its a challenge for them to correct ... here's a new twist ... the number of notifications on the list will vary from one (pic below) to all of them ...

 

Screenshot (4089).png

Regards,
Mr. Lincoln - Community Mentor
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