I'm in blind panic.
Over the past few months we've been moving from a rail based stock system to a SKU system, and we're relying on Ebay's Custom Label (SKU) field to quickly add it to our products.
This has been working mostly 100%, but today I've had 5 orders where the SKU is now just suddenly missing? Luckily I had some old reports I could download and search for the title and the SKU was present in the excel file I downloaded
But now I have 3 products that I cannot find in my stock system, a stock system which is now currently 80+ boxes big...
What on earth do I do??? We as a team have been busting ass to get Top-Rated and now I'm afraid I'm going to miss either my handling time cut-off or need to cancel my orders because I simply can't look through all 1000 already SKU'd items to try and find.
Has anyone had anything similar happen? Is there a way to get a revision or edit history to see why the sku is missing or who removed it or why it was removed?
