eBay's Latest Glitch...

[yellow-snapdragon]

This is my listing view for seller's description.

[libbywebst]

Chrome.  Why would I need to run another browser?

[libbywebst]

Hmm....

https://community.ebay.com/t5/Selling/We-ve-Looked-Everywhere-child-in-orange-coat-blah-blah/m-p/344... 

[theteamsetguy]

I've been using Safari with no problems but had problems using Chrome.

[dare-2046]

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@yellow-snapdragon wrote:

This is my listing view for seller's description.

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More and more devon@ebay elizabeth@ebay kayomi@ebay kyle@ebay eBay is moving backward, regressing to generic subject lines in eBay Messages and ancient clipart in error messages.

If you would, please share this with the teams that made those changes.

[arturvolkov]

Ebay is sucks.
What are we paying for?

[centraloregonpc]

Tried 3 different ISPs and 3 browsers, 404 errors on most descriptions.  Seems they may have a datacenter offline or corrupt database and don't know or don't care about it. 

[bennotbill]

I learnt a long time ago with these numerous glitches, I never waste any time trying different browsers or the cache and cookies nonsense.

The problem is always down to eBay and it's simply a waiting game. Waiting until they fix the problem, if ever.

[stainlessenginecovers]

Here is what I see for this listing, using Edge and Chrome, Windows 10/Laptop

[devon@ebay]

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@yellow-snapdragon wrote:

This is my listing view for seller's description.

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Hey @yellow-snapdragon! Can you share more details on this? Are you seeing this on your on items or are you also seeing this on other seller's items as well? 

[yellow-snapdragon]

devon@ebay Hi Devon, 

I've seen it randomly on mine and other sellers' listings. On the laptop and smart phone.

[wastingtime101]

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devon@ebay wrote:

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@yellow-snapdragon wrote:

This is my listing view for seller's description.

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Hey @yellow-snapdragon! Can you share more details on this? Are you seeing this on your on items or are you also seeing this on other seller's items as well? 

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Hi devon@ebay . Intermittent errors are the hardest to pin down, but this issue is somewhat widespread. Can you check for a sitewide tech ticket? I have not (yet) seen the problem myself, but a few different sellers messaged me about this since Friday, hoping I'd have tips or a solution. This is the info I could gather:

- People are seeing it on both their own listings and others' listings

- There is no consistency between browser and OS - it's across the board

- They will see the error one minute, then 5 min later refresh the page and the description is back, then 5 min later refresh again and the error appears

You'll probably find more details in the several threads on this forum including:

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Item-Description-Gone-from-Sold-Item/m-p/...

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Descriptions-Not-Loading/m-p/34447806#M12...

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Item-description-from-the-seller-IS-MISSI...

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Listing-Descriptions-Not-Showing-Up-Anyon...

https://community.ebay.com/t5/Report-eBay-Technical-Issues/We-ve-Looked-Everywhere-child-in-orange-c...

https://community.ebay.com/t5/Report-eBay-Technical-Issues/ebay-listings/m-p/34445028#M126271

https://community.ebay.com/t5/Ask-a-Mentor/Item-description-not-showing-up-in-ads/m-p/34448904

https://community.ebay.com/t5/Ask-a-Mentor/My-listing-description-doesn-t-show-up-in-the-published-l...

https://community.ebay.com/t5/Ask-a-Mentor/Seller-s-description-of-item-is-missing-on-all-items-I-vi...

https://community.ebay.com/t5/Ask-a-Mentor/LISTING-DESCRIPTIONS-MISSING-NOT-SHOWING-UP-ANYONE-ELSE/m...

https://community.ebay.com/t5/Ask-a-Mentor/A-page-in-some-of-my-listings-not-showing-up-in-searches/...

https://community.ebay.com/t5/Ask-a-Mentor/I-Cannot-See-quot-Item-Description-From-Seller-quot-in-Li...

https://community.ebay.com/t5/Ask-a-Mentor/Why-are-my-descriptions-missing-from-my-active-listings/m...

https://community.ebay.com/t5/Ask-a-Mentor/seller-s-description-does-not-appear-on-page/m-p/34446210

https://community.ebay.com/t5/Ask-a-Mentor/Items-Im-selling-dont-have-the-description-I-wrote-It-has...

https://community.ebay.com/t5/Ask-a-Mentor/The-item-listed-description-is-now-unfound/m-p/34445787

https://community.ebay.com/t5/Ask-a-Mentor/Listing-Descriptions-Not-Showing-Up-Anyone-Else-Have-This...

https://community.ebay.com/t5/Ask-a-Mentor/Error-message-in-description-field/m-p/34445522

https://community.ebay.com/t5/Ask-a-Mentor/missing-description-page-on-my-listing/m-p/34445245

https://community.ebay.com/t5/Ask-a-Mentor/Why-are-my-item-descriptions-disappearing/m-p/34444543

https://community.ebay.com/t5/Ask-a-Mentor/Items-description-from-seller-page-is-missing-now/m-p/344...

https://community.ebay.com/t5/Ask-a-Mentor/quot-We-looked-everywhere-quot-in-item-description/m-p/34...

https://community.ebay.com/t5/Ask-a-Mentor/Item-description-from-the-seller-is-missing/m-p/34443306

https://community.ebay.com/t5/Report-eBay-Technical-Issues/eBay-s-Latest-Glitch/m-p/34444614#M126336

I've also seen reports across social media and other forums, but I think this list is long enough.

[mam98031]

devon@ebay 

Speaking for myself.  I've seen it on some of my active listings over the weekend.  And I've seen it on LOTS of sold listings.

I use a desktop, with Chrome.

[pjcdn2005]

devon@ebay 

I haven't noticed it today but on Friday, Saturday and Sunday it was showing intermittently on my active listings and on other seller's listings, both active and sold.  It affects both .ca and .com created listings and there is a couple of threads about it on the .ca board.  It was showing up on both Firefox and Safari.

[mam98031]

I believe that is exactly what I said.  Thank you for the added info.

[jbbowers12012]

An on-again & off-again issue here in N.J. for the last 4 dats or so.  All is A-Ok just now though. (J.B.)