Hello,
I recently bought multiple items from a seller with 90 feedback, and 100% positive. Before the sale, I messaged the seller, asking if he would combine shipping if I bought two of his items listed. His response: "I sure can thank you!" So I buy the two items. The seller ships the items on December 29, and I see that he has combined shipping as both items have the same tracking number. However, I did not receive a refund for the shipping costs. I paid $10.00 for shipping, and the seller shipped the items in one package with USPS First-Class, so I'm expecting a $5 refund. I message the seller, asking to refund me the shipping cost. I get no response.
After nearly a week of waiting, the items finally arrive. Blue tape covers half of the box, and the shipping label is just paper, taped on to the box. And the box, well, looks like it's been used previously. It's a USPS package. Anyway, I open the box and the two items are there. Great! The only catch is that there is barely any protection for the items. There is one piece of bubble wrap about one foot long and one foot wide. The bubble wrap is only wrapping one out of the two items. The other item is, literally, just inside the box, no bubble wrap around it or anything. It's a miracle that neither arrived damaged in any way.
I did read one the positive feedback this seller got, saying: "Item was loose in package but luckily arrived without any damage." I did not understand what the feedback meant then. I do now. It looks like this seller has gotten lucky at least twice, but I do know that it won't last forever.
This seller does sell really low priced items, which is why I bought from him. He has lots of items that I've been wanting for a long time.
What do you think - should I leave this seller positive, neutral, or negative feedback?
Thank you for your responses.
evry1nositswindy • seller since 2013
