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Coupon FIVEOFF4U

Why isn't coupon FIVEOFF4U working it doesn't expire until 11:59pm tonight 

Message 1 of 25
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24 REPLIES 24

Re: Coupon FIVEOFF4U

After hours upon hours of forcing myself to look for something to buy with this coupon that they repeatedly sent me and finally settling on something, I found out the coupon code was "expired" at checkout, even though the terms of the code say "3.  Pay for your item using a credit or debit card by 11:59PM Pacific Time on June 8th, 2021."  It's not 11:59PM Pacific Time on June 8th, 2021 yet.  Tried to contact eBay, but no agents available, no e-mail address to send to, no anything.  What gives?

 

Message 16 of 25
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Re: Coupon FIVEOFF4U

You're right. It stopped working today. Yesterday, on the 7th  it said something about the coupon not being applicable, And then around 10p ET, it claims that the coupon expired. It worked  a few days ago, but I never checkout because I changed my mind so the code remains unused.

 

I tried contacting eBay but no one was available.

 

 

Message 17 of 25
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Re: Coupon FIVEOFF4U

Nope, it happened to me too.  I did everything correctly: I am the invitee, the item was >$15 and I used my debit card. But starting on the 7th, the code no longer worked,. On the 7th, it claimed that the code didn't apply. The today, the 8th, it claimed that it expired even though it is not yet 11:59p PT. I tried all day yesterday and all day today. It did work several days ago but I never bought the item so the code was unused. And I received multiple emails reminding me to use the code, one as recently as yesterday.  See screen captures below. I tried contacting ebay but no one was available on the phone or chat.

 

schin01_0-1623220187070.png

 

schin01_1-1623220226458.png

 

schin01_2-1623220255056.png

schin01_3-1623220269746.png

 

 

Message 18 of 25
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Re: Coupon FIVEOFF4U

It happened to me too.  It should work for me but didn't: I am the invitee, the item was >$15 and I used my debit card. But starting on the 7th, the code no longer worked,. On the 7th, it claimed that the code didn't apply. The today, the 8th, it claimed that it expired even though it is not yet 11:59p PT. I tried all day yesterday and all day today. It did work several days ago but I never bought the item so the code was unused. And I received multiple emails reminding me to use the code, one as recently as yesterday.  See screen captures below. I tried contacting ebay but no one was available on the phone or chat.

 

schin01_0-1623220187070.png

 

schin01_1-1623220226458.png

 

schin01_2-1623220255056.png

schin01_3-1623220269746.png

 

 

Message 19 of 25
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Re: Coupon FIVEOFF4U

DITTO. Please see my replies above. The code stopped working for me on the 7th.  And I've been trying to contact ebay since 10p ET but the braindead automated chat was unhelpful and it claimed no one is available to chat. When I try calling eBay at 866-540-3229, a voice tells you to go to their automated system and then ends with, "Start online to  get the answers you need , you don't find it, we're here for you. Press 1 to hear this message again."   If they "are here for you," WHERE ARE THEY??????????????????????

 

VERY frustrating, especially since these codes are time sensitive.

Message 20 of 25
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Re: Coupon FIVEOFF4U


@lcms wrote:

Not working for me, was available yesterday, now says expired, guess they ran out. 

The fine print: Coupon must be used within a single transaction, while supplies last.


"While supplies last"?  It was an invitation-only program.  They knew exactly how many people they invited before the first invitation was sent out and should have had it budgeted.

 

Message 21 of 25
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Re: Coupon FIVEOFF4U

It stopped working for me on the 7th. It worked before that although I never used it. On the 7th, it claimed that the code does not apply. Then today, the 8th, it claimed that the code expired even though it still isn't 11:59 PT. I got email reminders to use the code as recently as the 7th. And I did everything right. The item was over $15 and I used my debit card.  I tried contacting ebay for hours to no avail.

 

schin01_4-1623220908706.png

 

schin01_5-1623220927484.png

 

schin01_6-1623220945860.png

 

schin01_7-1623220961942.png

 

 

Message 22 of 25
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Re: Coupon FIVEOFF4U

No, 11:59p PT is 1 minute before midnight, not noon. Or 2:59a for us New Yorkers.  It is currently 11:45p PT so the code should still work. But it doesn't. And it hasn't worked since the 7th even though I received an email reminding me to use it.

Message 23 of 25
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Re: Coupon FIVEOFF4U

I was the invitee. The item was over $15. And I used my debit card. I even tried different cards and different irems,  But it still doesn't work, and hasn't worked since the 7th even though I received an email reminding me to use it.

 

schin01_0-1623221254235.png

 

Message 24 of 25
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Re: Coupon FIVEOFF4U

UPDATE: After trying to contact them for hours, I FINALLY spoke to someone at 2:58a ET (11:58 PT), 2 minutes before the code expires!  The woman confirmed that there is a bug affecting a lot of people. She said that people who contact them about the problem may get a replacement code in email.  Good luck!

Message 25 of 25
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