01-20-2024 03:46 PM
Yesterday a buyer opened a case, saying they never got their item. All tracking showed was that I had printed a label. So i figured the package was lost and issued a refund. Today, Tracking showed up and that package was delivered today. Since I already issued a refund I am now out of my money and item. If I contact eBay, will eBay give my money back to me or is it a total loss?
01-20-2024 04:15 PM
No, Ebay will not return your money that you gave as a refund to the buyer.
You can send the buyer a Paypal invoice, but be aware that the buyer is not obligated to repay you.
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