Selling

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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Sports card authenticity guarantee

When you sell a sports card that requires an authenticity guarantee is it also checked for condition grading as well as authenticity? Does eBay charge you for this service at auctions end or later?

"Authenticator" returned valid items

What is the deal with the "Authenticators"? I had valid, name brand items purchased from the store with corresponding documentation returned to me that were returned with the reason: "Unable to Authenticate". And the response: "We can't share why bec...

Vacation Mode

I will be leaving town, and someone suggested that I put my store on vacation mode. Can I still post while on vacation mode from somewhere else?Can I break it up if I can get someone to ship for me? I will be gone for a week in a half and if I vacati...

any one else ....

having problems loading items?Trying to re-list several items and finished changing description box, and when I pressed submit, received error message. Now I can't get anything to work.

Can't edit price on listings page because of vague "need one valid shipping service"

I have an item that automatically is going through eBay Authentication services because it is new with box and high priced item, but when I go to drop cost on listing page by clicking price > editing the price I want, eBay throws this annoying and no...

Will you be attending ebay Open next week?

I'll be attending the virtual event. I have very low expectations as far as any new announcements (and wonder if they are going to work some of the Fall Seller Update announcements into the event). But as long as I can come away with even one useful ...

Can you list an item for buy it now $0.00?

Instead of throwing out items in the trash, can you give them away by listing them at $0.00?

Ebay in Mexico is charging illegally 20% of ISR tax

This is for the Mexican sellers: if your name or last name has an "Ñ" or an accent (latin symbols) . You are most probably paying 20% of ISR because your information does not match with your tax information. The only way to change the information at ...

Buyer message saying didn't receive package shows same time stamp as delivery scan

Yep. Got a message this morning claiming buyer didn't get the package despite the delivery scan. Says they got a handful of pkgs but not mine. I immediately looked at tracking and the delivery scan timestamp shows up as within 1-2 minutes of buyer's ...

How do you open an unpaid case?

The link Ebay provides to open an unpaid case takes you directly to cancelling the order. I don't want to cancel the order!! I want to open a case against a buyer who refused to pay for an auction

IS THIS A SCAM OR LEGIT UPCOMING POWERSELLER CHANGES BY EBAY?

Dear awlAs a PowerSeller, you’re one of eBay’s most trusted and valued sellers. While the PowerSeller program is part of eBay’s heritage and has provided a meaningful badge for sellers, it now exists alongside eBay’s Top Rated Seller program. Because...

Resolved! Your payouts are on hold until you update your account details

Been buying and selling for years. Sold three items over the last week and a half. Within a few days payouts where sent to my bank account on file, the same and only one I've used for payouts for years. I sold an item tonight and all of a sudden I ge...

My listing was removed by manufacturer via Vero claim, while 5 listings for the same item remain

My listing of Wolf 270402 Heritage watch winder was removed by the manufacturer as fake item (it is 100% legit) while there are at least 5 more third party listings remain active. **bleep**????

Bid Cancellations

It seems that some buyers feel they can place a high bid on an auction while fishing around for similar auctions, place other bids, then cancel their original bid, which leaves the first seller high and dry.This has happened to me, and their reason f...