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Changed Paypal Address to New Paypal address but sales continue to go to old paypal address..

We've had our ebay account many years. Today We changed our paypal account, plugged inthe  new email address into ebay but no payments thru to  paypal yet.(yes we've had sales & payments keep going to old paypal account still open)..We are receiving ebay's confirmation emails about having the sale (to the new email)-but no funds transfer to paypal...We have verified our new email address (being correctly spelled, etc)multiple times on both accounts and all is plugged in where it needs to be and correct. Paypal is verified.  What might we be missing?  Any ideas? Could this be a server lag or??  Thanks in advance....

Message 1 of 5
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Changed Paypal Address to New Paypal address but sales continue to go to old paypal address..

You have to call paypal to fix your problem. Had the same problem 6 months ago

Message 2 of 5
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Changed Paypal Address to New Paypal address but sales continue to go to old paypal address..


@kenjudy2 

 

Did you change the email in your listings?

Updating your Ebay email, won't change the listings email.

 

Have a great day
Message 3 of 5
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Changed Paypal Address to New Paypal address but sales continue to go to old paypal address..

This happened to me about a year ago. Did you change your email in the listings? If not they will go to that address. You can bulk change them.

Pam
Message 4 of 5
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Changed Paypal Address to New Paypal address but sales continue to go to old paypal address..

you have to change paypal address in all listings

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