my buyer doesnt want to return product but wants a $10 credit refund HOW can i do this

[jkband4444]

please help me resolve this!!!!!

[threelittlelambs]

Click the down arrow next to the item in Seller Hub, scroll down to "send refund", type in the amount you want to refund and follow the rest of the prompts.

[monica-sells]

if you and your buyer agree, then do as shown above by @threelittlelambs ...the refund will process and the buyer will be advised.....