trying to retract negative comment

[sukim0]

I'm trying to retract a negative comment and can't get help doing so, can't I just call someone

[lisa5768]

@sukim0 

Once you leave feedback you can not cancel or change it. Sellers get a limited amount of feedback revision requests they can send to buyers so a feedback can be changed. What you can do is to send a message to the seller and let them know you want to change it and ask them to send you a feedback revision request.

Most sellers are understanding and will send the revision request, some don't care about the feedback and will not respond.