05-15-2024 08:30 AM
I received an email from eBay regarding an item I listed and sold. They informed me that the buyer's account has security concerns, however, the payment from the buyer is on hold and I immediately canceled the order. What are the next steps to take?
05-15-2024 08:43 AM
When you cancelled the order, the buyer was refunded. You could add the buyer's user ID to your blocked buyers list, and relist the item.
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