I need some help here; already posted this, no answers, maybe I put it
in the wrong place. Anyway... A buyer purchased an item from me,
received it, couldn't make it work and decided to return it through
eBay's normal return process. The buyer subseq...
Turning to the Community for advice because of difficulty in
communicating with eBay on the matter. A buyer purchased an item from
me, received it, couldn't make it work and decided to return it through
eBay's normal return process. The buyer subsequ...
A buyer has changed his mind, wants to return a purchase, and has
initiated a formal return/refund procedure. eBay immediately has asked
me, the seller, if I want to issue a full or a partial refund. I would
like to check the condition of the item be...
I've noticed that when I print a USPS shipping label now, the other side
of the page that comes out of my printer is blank. Up until recently,
it's always carried the USPS receipt for the label, showing the date,
cost, etc. It was handy info to have;...
Seems to me that in the past a seller could see in his Sold listings
whether feedback had been left by the buyer for a particular item. Don't
see that anymore, now I have to search through all incoming feedback on
my Profile page to find it. What am ...
ULTIMATE SOLUTION!Based on recommendations from most all of you here, I
initiated a refund to the buyer, through eBay, for the full amount of
his expenditure. Lo and behold I was immediately credited with the
Transaction fee, etc., such that what was...
Thanks for your input, 12345. Actually, the Transaction Fee, tax, etc.
isn't 'nickel and dime' but close to a hundred bucks in this case. True,
not a fortune, but enough to leave a very bad taste in my mouth should
the scenario proceed as you and oth...
Thanks, KK; item delivered by UPS just now. Checks out 100%, both
operationally and cosmetically. Whew. Although I have not yet been asked
for a refund, I have no problem in sending the buyer what I received
from this sale-gone-wrong, but still think...
Nenu-5410, your analogy using the lobster dinner is understandable,
although not the same, in that I am in the position of the guy who
supplies the restaurant with the lobster, so it's the restaurant that is
liable. In this case, the card issuer woul...
Again, h.o.p., had the buyer returned the item within the return window,
that's what I would have done. But once eBay closed the case (because he
did not complete the return in time) and decided the case in my favor,
the Refund link is no longer avai...
