Where is the package?

[treemallowart]

Hi, sent the package almost a month ago to the USA from Europe. The tracking says it has been processed through New York facility on 16th of April, and weirdly the next day on 17th the tracking shows it has been found in Great Britain. No new updates on that. It’s been almost a month. How can I know where is the parcel?

[stuff4divas]

@treemallowart   go to the shipper's website and ask

[pjcdn2005]

If the package is being delivered by usps, check the usps website to see what tracking says there. If it is another carrier, check on their US website.

Has the buyer complained that they haven't received the package? If not, it's possible they have received it but that it wasn't scanned as delivered.