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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

USPS Tracking Service

Is anyone having trouble with USPS tracking? I've noticed lately that the tracking information is not being updated in a timely manner. One of my packages that I mailed out only had 2 tracking entries, from my local post office to my customer's addre...

Help! Buyer Pulled Money Out of PayPal As Soon As Items Delivered

Please help! I am overwhelmed. I know this all things felt fishy from the beginning, but as many suggested I was trying to be a good seller. I sold 2 brand new shaping slips to a buyer on 07/06 and 07/07, who didn't pay for days but sent me a weird m...

buyer can't request total from seller for combined shipping

Hi, I have a buyer that put 4 of my items in her cart but when she tries to request total it goes straight to a page where she has to pay. This also is what she says: I have tried to buy it now & each auction wants me to pay right away with mailing c...

User avatar by Adventurer
  • 17001 Views
  • 5 replies
  • 2 helpful

Weird Buyer - Should I Cancel The Transaction?

I sold something worth really little value, $9.99, less than 10 bucks with free shipping. It's a shape slip, BNWT. The buyer hasn't paid for 3 days, but today I got a message from her "Hey, I'm going to pay tonight but if product is used and has been...

Seller threat to block if no feedback (Part II)

I have a short update on this classic thread (now archived) from last year, where the OP was a buyer getting pestered by a seller to leave feedback, with the threat of being blocked from future purchases if he didn't post a comment about his first on...

Can anyone tell me how to make more from my sales?

I have a small resale shop. I have found when I put stuff on the swap shops online on facebook and on craigslist and on the buy, sell, trade groups on facebook that I do so much better than on here. I wanted to branch out farther and sell on ebay so ...

Top Rated Seller Changes 2017 Are Bad News!

Did all you Top Rated Seller's out there know that Ebay is going to start taking more of a cut than they currently do starting May 1, 2017. They currently take 10% less 20% from a sale in my basic store status ballpark. Now they will be taking less 1...

Ebay outage map showing Nothing today

at the height of all stating can not list or edit troubles todayhttp://downdetector.com/status/ebay/map/, While the outage map was going red. Can maybe this be updated in REAL time please

ebay site.png
User avatar by Thrill-Seeker
  • 262 Views
  • 0 replies
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unable to finish listings -

unable to finish listings, clicking on list item, it just keeps on circle spinning, and see that other people are having same problem...I guess ebay will finally fix it in a few days, just like the shipping label fiasco awhile back..

User avatar by Adventurer
  • 153 Views
  • 2 replies
  • 0 helpful

We are receiving reports of listing errors

Good morning everyone, We began receiving reports yesterday evening that when attempting to list, relist or revise your current listings through one of our listing tools, sellers are experiencing an issue where the submission screen never completes. ...

User avatar by Not applicable
  • 1735 Views
  • 1 replies
  • 33 helpful

How do I track electronically delivered item? (files that I email)

I sell a writing service. Once and order is paid for and the project is complete I email the file to the buyer. I though about snail mailing a receipt to obain a tracking number, but it cost $6.50 for the cheapest option at the USPS. I am afraid a bu...

Promotional Listings Dashboard Questions

So I finally decided to get on with the promotional listing option as I have a $30 credit for being a TRS. I opted in yesterday and have a few questions for people who may already be experienced with this. First, I have 1 campaign with 5 promoted lis...

Help please... The payment was issued from Paypal but the case did not close

Hello everybody!I decided the refund money to the buyer ( he didnot receve the package)I have made the payment from Paypal 07.10.2017 219 USDBut case didnot close automatically!So I asked to help Ebay money back guarantee to close the case.....They c...

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