Selling

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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Resolved! Guidance on lost package... Fedex has picture of box delivered, but to a different doorstep?

Ebay buyer let me know the item was "Delivered" but that it wasn't to her house. Has Fedex delivery image showing it at a different looking doorstep and has provided me a photo of her doorstep. $280 item, not insured for more than standard that comes...

Is there any way to allow an auction to accept offers - it has been set for a reserve price...

... and a buy it now price. There are bids on the item, but not up to the reserve price, yet. I received an offer via e-mail through eBay, which is above my reserve price but not at the Buy It Now price. The potential buyer has no way to click Make A...

Resolved! Buyer is claiming he never received a item tracking said was delivered nine days ago.

Was a 249.99 item and really have no way to respond to buyer. He claims “he knew I was a scammer.” But spent 249.99 on a item from me.

Why am I not selling fast enough?

Hello friends. For those who know, I have a store of Bakugan from the original series. I take 24 photos, give the cheapest price you can find on eBay, free international shipping, use promoted listings, promotions, send more offers with an additional...

Resolved! Buyer item delivered was stolen - am I responsible

Just received a message from a Buyer that her Item I had sent was delivered via USPS and tracking shows it was delivered to address. She claims it was stolen from her porch and asked me what Ebay could do about this. I'm pretty sure I'm not responsib...

International buyer HELP!

An international buyer purchased an item for me, and they live in Germany. The item has experienced multiple delivery attempts, and the tracking shows that it is still in their country, bouncing around in transit. The buyer has since opened a 'did no...

Beanie babies

Can I sell my beanie babies here

Antique Dolls

My wife and I have retired but have been entrusted with nearly 200 antique dolls to sell to raise funds for an orphanage we have been helping to support in Pakistan. I have taken photos. We also have other items we would like to add. Is there someone...

Shipping Label Problems

Hi There,I started selling on Ebay about a year ago and had no problems up until recently. I ship worldwide and print the shipping labels. But sometimes the name and/or address that I print out is in the foreign language of the country that I'm sendi...

Resolved! Cyber Monday Eve

It's Cyber Monday Eve. I'll bet the kids are getting all excited and will have a hard time falling asleep tonight.

Identifying barcodes

I have been buying liquidation pallets for about a year. I went to a new place and seen a different type of label. I have alotbof car parts on this pallet and can not identify them. The worker said some guy used the number to tell what each item was....

Selling to outside countries from the US, couldn't get straight answer after 1 hr on ebay chat!

so, i have sold products on ebay for about 2 years only to US customers and i am based in the US. i have about 5 products out of my >230 listings that would be suitable for selling in France, GB, etc. It is not a good business move for me to sell all...

Empty box scam - Do I have to agree to the return?

I sent to a customer with zero feedback an expensive drone product.The customer reported an empty box and of course a request to return the product to me.I realized that I need to give an answer to the customer within two days, I have just filed a co...

ebay PROMOTED listings

I want to do PROMOTED LISTINGS for many of the items in y store. I just want to PROMOTE on a trial basis.My question is : HOW DIFFICULT IS IT TO END THE PROMOTIONS if I decide not to promote sometime in the future?thanks for any help

buyer sending an offer

I have had multiple buyers send acceptable offers on multiple items I have for sale. I never got any type of notification from ebay, and ALL of these offers expired. I have lost (and continue to lose) multiple sales. I have all my notification settin...