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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Resolved! Just your honest opinion, please?

Family member saw a Youtube eBay show. Seller said he never leaves description for items unless it has a defect. Because 8 out of 10 buyers do not read description and only look at a couple photos. Would you as a seller agree with this?We would just ...

As seller, clarification on "Asking for items not included in listing" buyer policy

Hello sellers, Had an auction recently where I noticed a mistake in the listing after the sale. It was for a lot of TCG booster packs where I noticed that 2 of the 8 listed for from a different set than what was listed. So I am certainly at fault her...

Got less than I thought...

I've sold almost 600 items on eBay in the past, but have not done much for several years. I only had one thing listed for such a long time (a lovely beer stein) that I forgot about it! Finally got an offer, and it sold for $33. When I listed it some ...

ebay seller user ID

I made a purchase from a seller some 10 years ago and would like to see if that seller is still on eBay. I have the username but unable to find out how to search for sellers. It used to be easy with a list of ways to navigate eBay at the bottom of th...

AI description vs html

how do I change from html to ai description

Ebay sucks, period

Greed, lack of transparency, and of course 'small business killing fees' - the most ridiculous being the 'promoted' garbage they push.

2.99 one time fee has been diacontinued

Thanks to all the whiners who sell cheap landfill bound items, we now no longer are able to pay a one time free of 2.99. This means if i sell an antique for $800, for instance, i will now owe more than just 2.99!

Why are some people so unreasonable?

Always something on this site... Sold a bulletin board for $70. It has three key hooks and apparently one of them arrived broken. Buyer messaged me asking what we can do to fix the situation. I asked for the photo to confirm the damage. Thought I was...

Resolved! No Tax International Shipping?

I recently sold an antique figurine which will be going through international shipping. The buyer asked me to affix a sign to the package like the one above. Is this legit?

Rarely used account suddenly suspended indefinitely (last acticvity was 2 years ago)

I have a problem with my second account, which I've only used for selling some private stuff during recent years. I've had that account for 16 years and sold approx 10 items during that time. Last sale was two years ago, and didn't go well because th...

Can't set reserve price on auction

Hi, I've put up an item for sale for the first time using auction and couldn't set the reserve price. I couldn't set a reserve price when creating the listing (that I could see anyway) and from googling it seemed that I would be able to do it by edit...

Inability to respond to responses to my own comment re: ebay fee increase

I find it odd that either comments are turned off for the original post from ebay or my ability to respond to my comment has been turned off with the outrageous claim that it is due to me not confirming my email address after having used it for YEARS...

Resolved! PROMOTED LISTINGS question

HelloI was about to modify my buy now lists and below sale promoted listed 1 dollarI don't understand how that worksDo they charge a dollar a day?Or is it only one dollar until the end of the sale?Promoted Listings AdvancedSell even moreOnly pay for ...

Feedback

Can eBay Reverse a negative feedback from a buyer, even though the issue was immediately taken care of and the buyer given a full refund. Ive6 een selling on eBay for over 8 years and sold a ton of sports Memorabilia and always been given a very very...

Resolved! Order showing I am late shipping? It came in yesterday?

Hello..I have an order I am processing now to ship. It came through on seller hub yesterday. When I logged in to ship it says I am LATE. I have never been late. What is going on? I don't even think I had it listed long enough for it to have been sold...