Selling

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Just received 53 emails from ebay...

Okay, I really don't want this when my items don't sell. This seems to be a new thing telling me what they want me to price my items at and to relist. I checked my communication preferences and am not set to get messages when items don't sell and don...

Why so many views for a "scheduled" listing?!

How can I have 22 views on an item that I haven't even officially listed yet? It's SCHEDULED to be listed. So who's "viewing" it?! And why so many times?

Payment email address wrong in listing

I just sold quite a few things and just noticed that the payment email address in them was wrong, so people have sent payments to the wrong email address. I didn't notice because I have a different paypal account linked to my ebay, the only one I've ...

Revising a listing help needed

I have an item for sale that has a fixed price and the "best offer" option. I would like to remove the "best offer" but when i go in to revise it, it will not let me uncheck the "add best offer"How can I remove the "best offer" option?Thanks

Resolved! When is it too early to ask USPS to search for a missing package?

Hi all, I mailed out a package on Monday 2/5 by first-class from CA to TX. As of today Friday 2/9, USPS tracking shows it is still "In Transit". The last real scan was on the evening of 2/5, when it departed the distribution center in Santa Clarita, ...

Invoice for Freight Costs

I want to list an item as auction, but am hesitant to do so because I was told by eBay that after the customer purchases the item, I will be able to charge the cost of freight to the customer via the "send invoice" option from the action drop down me...

Buyer requirements & exclude shipping locations settings STILL not working for Puerto Rico!

This is my second post about the subject because it seems that the first one didn't get taken too seriously before. But in my opinion, this is a serious issue for some seller like me who try to set up their eBay preferences to what they think is the ...

eBay shipping combines 2 items

eBay shipping combines 2 items to same buyer in one shipping. It makes too large a package to ship both items in one box. How can I use eBay shipping and still mail two boxes? Thanks.

ebay advertising practices killing its own sales

In general when you post an item thats very common and has a UPC what ebay does is try to send the buyer to a big box store sellers ebay page or another sellers page where the item is being sold for less money. It also can drive them off ebay complet...

Ebay Shipping Calculator Errors For FedEx

There is a mistake in the Shipping Calculator for Fedex Home Delivery, and Fedex Ground, which has a 70 pound limit. On packages exceeding 70 pounds, you would have to use Fedex Ground Small Package, which has a 150 pound limit and is at a much highe...

Fedex smart post costs more then Ground?

Just noticed today that all my sales over the weekend overcharged me for Fedexsmartpost. Customer is being charged correct amount, but my rate to print the label has doubled(AT LEAST). Ebay told me to pay the excess postage and then they will file a ...

Zero Seller Protection - New Scams & Lessons for Sellers

It has become a sort of trend lately, where a buyer purchases an item and then does one of the following in order to keep the item AND get a refund: 1. Swap the purchased item with their broken one, claiming it doesn’t function properly or broken dur...

Do millenials tend to buy more from big box sellers? Yes? Why not ask them to share data about it?

Do millenials tend to buy more from big box sellers? Yes? Why not ask them to share data about it?This is probably a good idea since the consensus of most small time sellers is millenials dont buy antiques and used as much. They would be buying from ...

What percentage of your customers leave you (positive) feedback?

Even after 15-20 years on ebay, I love getting postive feedback. Lately I've noticed the number of customers who leave me feedback has gone way down. Since January 1st I've had about 70 customers/sales and only received about 7 feedbacks from custome...

Why did I go from top rated to above standard?

I sold a set of sheet music. Buyer said one of the pages was missing so I just refunded him and told him to keep the item. Did that count against me? I am trying to figure out the dashboard and why it says a went from top rated to above average. Will...