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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

eBay Testing Changes To Payment Process For Offers & Auctions

Per the ValueAddedResource blog, it appears ebay is testing its way into a solution for auto payment/ combined shipping. Worth a read: https://www.valueaddedresource.net/ebay-payment-process-offers-auctions/

Your listing was removed: Offensive material policy

I was more than a little surprised to have a listing of a vintage rag doll abruptly taken down. I called in and was informed that it violated the new "offensive material policy" and exhibited "negativity" and "discrimination." It was a circa 1930 rag...

Beware of buyer fraud!

You need to beware that there are fraudulent buyers out there which are trying to scam iPhone sellers. Below are the details of how they are scamming people and eBay is not helpful to sellers. The fraudster opened their eBay account on December 26, 2...

New Warning on the Invoice flow

Saw this new red banner warning for the very first time this evening after an auction ended with a bid. In my case I adjusted the shipping cost and the error banner disappeared before I sent the invoice ... not sure if it would remain if I just sent ...

Ebay showing larger "sold" amounts than actual.

IE: Item sells for 20$ shipping is 22.50$ Ebay shows me that I have total sold of 43.70$. Upon contacting them I was told that this is incorrect and it was a "technical issue". Yet as I continue to sell this "technical issue" has not been resolved. N...

24 Delayed Listing is a bunch of

People search new listings. Everyone else is posted when listed. Now my 24 delay means when it is finally listed it will be 15 pages back from those who search new listings. Ebay - why does someone who has sold over 1,000 high dollar high income item...

Resolved! Cubic shipping finally coming to eBay??

I noticed today my option for regional rate shipping is gone. Turns out the USPS is discontinuing that service on 1/22/23. As a workaround I have been using stamps.com as they still give the option, but sometimes the cubic rate is actually a little c...

Vintage. Beanie Babies

I have about 250 beanie babies all in mint condition that I'm trying to sell

any options for an occasional buyer who was permanently suspended

Hi, i'm posting this to ask for advice. A friend of a friend who is only an occasion buyer received a notice from ebay saying their account has been permanently suspended for activity that may put our community as risk. The buyer read me all communic...

Item return - Problem when seller attempts to refund buyer

Hello, I am seeking some help or insight in order to resolve an issue that I am having with eBay. I sold an item via eBay. The buyer decided to return the item. I have been attempting to refund their purchase during the past weeks to no avail. Here a...

ok. this is a doozie

Hi,So, I had someone buy a pair of winter boots for $30 (after my settings automatically let them). No payment for 3 days. Today, he sends me this message in Spanish which I had Google translate:Hello, can you leave them a little cheaper, the laces a...

Ebay large selling fee

Ebay has large amount of fee totally wasting time and money I place a product price that is 21.99$ when it's sell ebay cut 13.5% something it's then promoted ad fee is also same 13.5% something and then sales tax辰1.55% it's not end when you place ord...