Selling
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Trouble.

eBay is HORRIBLE! And their customer support is almost equally as bad. Just when you think you have things figured out, partially from support and partially from you figuring it out yourself, the system isn't working correctly and you can't move forw...

User avatar by Explorer
  • 613 Views
  • 17 replies
  • 1 helpful

Is this a weird message?

I got this message (through eBay) last night. "Hi the add I was looking at showed free shipping, I can send a screenshot, Thank you, Barbara" I check my item and my shipping showed just fine but...My reply: "Hi,Yes, please send that. I just checked o...

User avatar by Trailblazer
  • 2574 Views
  • 23 replies
  • 0 helpful

They do not respond by opening a claim.

I had a very bad experience with this department. I sold an item and sent it to "Authenticity Guarantee," and they claim they received an empty box. When I asked eBay for proof, they didn't have any. It's just the "Authenticity Guarantee" email that ...

User avatar by Adventurer
  • 1053 Views
  • 10 replies
  • 2 helpful

Resolved! Buyer lied about me in feedback- eBay doesn't care

Hello, A buyer left me negative feedback because they were not satisfied with the product. A week prior they contacted me about the item and I responded instantly asking if they want a refund or a replacement product sent. They didn't respond, so I t...

Resolved! Buyer left negative feedback "item not received", Item delivered in mailbox

A buyer purchased an item that USPS tracked as "delivered in mailbox". He purchased the item on May 13 and it was delivered on May 18. Is there a way to remove this feedback? I haven't sold much this year, so my feedback took a hit.

User avatar by Adventurer
  • 2453 Views
  • 11 replies
  • 2 helpful

Resolved! Problem with buyer over missing piece

I sold a small china figurine of the king of hearts, Walt Disney classic collection, new in box, never taken out.Buyer states it did not contain the wand in the king’s hand. I apologized and told her to please return for full refund including return ...

User avatar by Guide
  • 2828 Views
  • 15 replies
  • 1 helpful

Authenticity Guarantee - ERROR

I am a seller and I sold a pair of Nike Sacai (BV0073-001). The "authenticator" rejected the pair of Nike Sacai (BV0073-001). I thought they were real when I sold them, the "authenticator" rejected them and sent them back to me, once I received them ...

User avatar by Adventurer
  • 833 Views
  • 7 replies
  • 0 helpful

Resolved! Anybody else not seeing the cost of promotion on your listing creation pages?

Okay I was a good community member, did a search to see if my question has already been addressed. I found the one saying that promoted ad rates are now being charged on shipping and taxes in addition to the item's price (that BLOWS!), and I read all...

User avatar by Rockstar
  • 3897 Views
  • 23 replies
  • 6 helpful

Resolved! Shipping label dimensions

How do I adjust the setting for my shipping label to print it on 4x6 label paper? It wants to print it very small.

International selling

Hi, when I set up my ebay selling page I excluded all internationL sales. I want to chanes that, how do I get to where I can change that thanksMike

User avatar by Scout
  • 190 Views
  • 2 replies
  • 0 helpful

Odd account activities

Can somebody pleasetell me what is going onMy account no longer appears as mine and a new account has no history is on my phone shows a new name and empty categories?an item that was shipped and delivered also was deemed not received and eBay refund ...

Promoted listings and still no views

I have been doing promoted listing for several months and some items dont even get views im not sure what the problem is and i have over 2000 items and only sell couple items a day this is frustrating what is even more frustating is ive listed on dif...

User avatar by Adventurer
  • 2057 Views
  • 24 replies
  • 0 helpful
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