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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Resolved! Is it true that ebay is congested by mass reporters or price gougers nowadays?

I saw this post https://community.ebay.com/t5/Ask-a-Mentor/A-competitive-seller-is-mass-reporting-my-listings-as/m-p/33906483 and this type of problem is being shared in Reddit. I bet ebay reps would remove the list than proving the reporters' fake r...

Verified Purchase and Negative Feedback - Cancelled Orders

There is a major software bug that is allowing flags to trigger. 1. A person outside a shipping area makes an offer to a seller.2. Seller does not realize potential buyer is outside the shipping area, ACCEPTS OFFER.2.5 - Ebay System flags buyer as a ...

I sold and buyer demanded a refund

The refund NEVER came! EBay now wants to deduct the price from my credit card! I will contest it with my card and close my account with these scumbags!

active items missing images... how to get a list?

Is there a way to identify active items missing a photo? I don't see a filter. Help?Thanks in advance.

1099 and Social Security

If I get a 1099 this year, will I pay into SS? I don’t work outside my home. This would be my only income.

Resolved! Is there a master setting to enable/disable Manage Offers options?

In the past few days, buyers adding one of my items to their 'Watchlist' automatically receive an offer from me. Problem is, I did not intend for this to happen nor do I know how/why this option was turned on. (Not sure what I may have done to cause ...

Horrible Febreze smell!

Just received another purchase that was sprayed with Febreze! I can’t stand the smell of it and I can’t use anything that’s been sprayed with fragrance. I have lots of allergies. I almost don’t want to order from eBay anymore because they are sprayin...

Cap Gun was removed????

Why was my cap gun removed? Do I need to include something in the description?

Should I do Time Away for 4 days?

Hey there, I'm thinking on going away from my house for at least Friday Evening to Wednesday. I'm debating if I should place my sales in a time out until at least either Tuesday night or the start of Wednesday. The last time I was away for a few days...

Message blocked to buyer, "empty" sender email

Replying to a message received from a buyer, I get the following message back from ebay: Don't get block next time. Send your messages from a registered eBay email address Hi [member],Oops. We weren't able to send your message to [buyer], because the...

What amount to enter on 1099 Form?

Hi,Can someone tell me which amount do I enter on the form? $749.19 or $617.60? Thank you!

Policy violation. Why?

Good day, thank you for reading this. I'm a bit confused, as I have been trying to sell refrigerator water filters that are compatible with the refrigerators maker. The listing makes it clear, it is compatible, it is not the actual filter from the ma...

eBay cancelled the purchase after I mailed item- could i be on hook to refund buyer?

eBay cancelled a sale due to issues outside my control, but after the item had shipped. The amount of the purchase was literally only $1.00. But because it happened I want to understand how it could impact me for a more pricey item in the future.eBay...

Congrats to new US General Manager Dawn Block!

Congratulations to our new US General Manager, Dawn Block! I would have said it on the actual announcement but, just like when Adam Ireland assumed the role, it's locked and does not allow comments. https://community.ebay.com/t5/Announcements/A-messa...

Active listing in dashboard - Missing from store and anonymous checks

I have 17 listings showing in my 'active' state for management in sellers hub. Checking store it only shows 13. I've removed/relisted and still within the 24 hour window not showing*** Tested with another listing, showed up within 1 hour ***Yet, ther...