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Unfair dispute ending in buyers favor

Back in August, i sold a iphone 7 plus for parts. I took pictures of the item before shipping and a few days later, the buyer recieved it. A few days later the buyer claimed that the screen was cracked, which was my mistake because i listed the scree...

Loose Ps4 Disc buyer dispute.

Hello, I sold a game on the 4th of december and buyer says they want a refund due to loose disc. Claims she doesn't feel like popping it back into place. Can I decline the refund or am I obligated to refund? Buyer claims no damage just doesn't want t...

Question about "Discounted Store Upgrade for One Month"

I'm considering accepting this offer, just to test it out and see if the Premium store works better for me than the Basic store that I have now (yearly subscription). However, if it turns out that it's NOT worth it to me and I want to switch back to ...

User avatar by Adventurer
  • 605 Views
  • 18 replies
  • 0 helpful

Have noticed a repeated pattern regarding SALES...is this you?

Hi, everyone! I'm a longtime seller on another account and thought I would share something I have been noticing for months....In order to try and ramp up the success of my store, I've been researching a bunch of different eBay seller's sales history ...

How to protect yourself as a seller, it worked for me ....

1st .. and most important .. Get a Po Box inside a USPS location. 2nd. Be specific in your listings about instructions if the buyer recieves a damaged item. Tell the buyer to never open anything if theree is visable damage to the shipping container a...

How can I continue to sell while in orthopedic rehab?

I will be having a hip replacement in the near future and will be in an orthopedic rehab facility for about a month. Would love to be able to continue to sell on Ebay during this time. Most of what I sell needs to be scanned. I currently have a desk ...

Negative Feedback After Case Resolution

i recently received negative feedback from buyer. i sold him an item he stated was not authenic - i thought it was. at first he refused to return the item - then i stated the eBay return policy to him. he finally did return it - then i gave him a 100...

"Meet photo recommendations for 4 listings."

What does this message mean? I understand that I have opted to not use eBay's BORING DULL method of an auction layout,...but I have made all my photos https,...so what more do they want? I will close my auctions down before I do it the way that they ...

"Hey we removed Your listing" No explanation as to why.

I have been using ebay since Jul 15, 2012 so 5 years I started by just buying stuff it was fun starting out. So in 2016 I started to sell stuff It was a pretty exciting experience 2017 went pretty good. Well on January 28 2018 I listed a Mystery Box ...

Submitting an invoice after an item has been cancelled

So I had a buyer that bought (but had not submitted payment yet) for an item and I accidentally cancelled it. We worked out a different price for their trouble but I now need to submit an invoice to them. How do I take care of that?

Resolved! Negative Feedback After Case Resolution

Background: I had ~12,000 transactions on Ebay, and 99.9% postive this year. Situation:1. I sold a pair of boots to a "lady".2. She hemmed and hawed BEFORE I shipped. She clearly wasn't sure that the boots were going to work for her needs.3. When she...

User avatar by Adventurer
  • 724 Views
  • 13 replies
  • 1 helpful

Number of watchers on items inside listings invisible since a few days ?!?

Hello,Until a few days ago I was able to see any number of watchers on items of sellers, visible in the field below the price after clicking an item in a search results list. Today I can only see the number of watchers in the search result field (onl...

Resolved! New Seller Limits

Hello, I'm new to ebay and am under the new seller limits for 90 days...I just completed my first sale successfully and have other items in that category ready to go, but I cant find anywhere that will tell me a date that it will allow me to list the...

Hiding/Deactivate variations

Amazon seller central has the ability to have listings where multiple variations can be Inactive and not show on the front product pages customers see. Does eBay have any feature like that where variations can be hidden, not greyed out showing out st...

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