Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

How was everyone's Thanksgiving day sales?

Kicking off the holiday season.How was everyone's Thanksgiving day sales?Part time seller.300 items listed.I average about 1-3 sales a day.I had 6 sales yesterday.

Reply with Offer. Where is it?

Did eBay mothball the “Reply with Offer” function in messages? I replied to a Buyer’s query and wanted to use the function but it wasn’t available, at least not in My Messages. Any thoughts?

Can't reply to MC011 email

I received a MC011 email saying that they have frozen payments and I need to upload tracking for a few items(which I did and everything is delivered now). It says to "reply to this email" after I do so to have my account reviewed. After I reply to th...

Resolved! Defects from hurricane milton still not removed.

I received multiple defects on my account due to hurricane milton. Ebay has done nothing to remove these defects, when there own policies state that sellers will be protected and defects will be removed. I am so tired of wasting my valuable time on i...

Buyer left negative feedback without contacting me, now wants me to send them packaging for return

I sold a pair of shorts that had measurements in both the listing description and in the photos. I also offer free returns. Despite this, the buyer left negative feedback for fit without first contacting me or opening a return. I messaged them and po...

eBay 20% OFF coupon SHOPCYBER20 NOT WORKING - December 2, 2024

I am in conversation with a buyer to purchase this item and offered the 20% discount to them. They stated that the 20% coupon is NOT WORKING and provided a screenshot of the error. I am selling the in the fashion category under clothing, shoes, and a...

Resolved! Ship a sold item before getting paid?

I’m a novice on selling on Ebay - my item just sold on auction $1500. How do I know when to ship? I don’t want to ship before getting paid…. Also, Creating an invoice now but don’t know how much to charge for insuring the item on top of the shipping ...

Resolved! Can't figure out this discrepancy about IPR

I was just about to do a bulk send-out of offers for eligible listings, when I noticed that some of them have this blue exclamation mark in the 'Status' column of the bulk edit screen. When I click on it, it says:What I can't figure out is why this a...

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eBay Stores Questions

I have been selling as an personal account for over a year and have sold over 70 items.I'm considering moving to a Store account, but am not certain of the impact on previous sales/customers.So I have a few questions:1. Will my eBay Seller ratings tr...

Scammed and ebay help ??

Why can't I speak to someone? anyone for that matter. Bought a item that might be a scam, want my money back but every time I go to the seller to return it, the page no longer exist.... been trying to reach live chat but I keep getting failed pages.....

Fraudulent use of my credit info

An unauthorized payment showed up on my credit statement for an Ebay transaction . It shows that we have made a payment to "Charitable and social service organizations ". As i googled this , i found out others have experienced the same thing. Not sur...

Could eBay be complicit in theft? Should I file a police report? Need advice

Hi all...really need your advice, as I am at wits end with eBay customer service. I sold a laptop in pristine condition in an auction to the highest bidder. The buyer stated the item was water damaged, so as a responsible seller, I selected the accep...

International shipping hub

Good morning, I recently started shipping international with the eBay program. My first question, is California an official eBay hub? Second question, I live in Ohio and thought my packages should go to Illinois, why are they going all the way to Cal...

Do you Gift Wrap?

On certain orders I will Gift Wrap the item ... this happens to be a Lionel Christmas locomotive ... A number of years ago I won an auction lot of Hallmark gold wrapping paper at a good price, good quality and Made in the USA.