05-05-2024 09:50 AM
Hi. I have a customer from Germany that sent me a message asking to purchase an item as a gift and wants me to ship it to California. Is this allowed? Would I be protected?
05-05-2024 09:53 AM
The buyer would have to provide the California shipping address when they purchase and check out for the item.
Suggest the buyer try to purchase the item and check out with the address they want to ship it to.
You would be protected as long as you ship to the address that is provided by eBay.
05-05-2024 09:55 AM
It depends on whether he has paid yet or not. If he hasn't paid, then he can go ahead and attach the CA address when he makes his payment; there's a "Change" link right next to the pre-filled default name and address.
However, if he has already paid, then changing the address will void any protection you have against a fake "Item not received" claim.
05-05-2024 09:56 AM
There is no protection if you ship to an address other than the one provided with payment.
Scammers ask sellers to buy expensive gift cards.
The California person is likely not even your buyer, just someone pretending to be the buyer.
05-05-2024 10:01 AM
If they have paid, you could ask them to request canceling and rebuy with correct address for shipping. If the message was through eBay messages, probably would be the original buyer.