03-09-2021 11:43 AM
I recently bought 2 Ruth's Chris gift cards here. The cards were sent as e-cards, and after many tries to get though to Ruth's Chris, I finally was able to speak with a CS rep and they told me the cards were supposed to be physical cards, not e-cards, and the codes were 'compromised', i.e. no good. The seller has had a ding previously for selling bad gift cards, I don't know if it's deliberate or if they are resellers and don't bother verifying them before selling them on. Before I leave feedback, if I decide to leave a red donut, how can I make sure some ebay flunky doesn't elect to remove my feedback? It would be something like 'Called Ruth's Chris to verify value on e-card; card invalid'. I've seen a lot of people complain that their negatives have been removed without cause; I doubt all of them violated ebay's terms of use.
03-09-2021 11:49 AM
In order to make sure that a feedback is not removed, one needs to make sure that it violates none of eBay's feedback rules.
Frankly, I'd be more concerned about getting my money back than leaving feedback. However, since this is a digitally delivered item I believe that that may be an issue.
03-09-2021 01:38 PM