02-26-2022 12:27 PM
have following error message
Something went wrong and we were not able to generate the label.
Order number 25-08306-62324
Thanks
Solved! Go to Best Answer
03-02-2022 06:10 AM
If both your return address and the buyer's address are exactly like shown on USPS, then try printing the label from PayPal/shipnow. Also great backup is a free PirateShip account when this happens.
02-26-2022 01:41 PM
03-02-2022 04:11 AM
no I talked to ebay support 2 times. they cannot fix it. I have another problem shipping overdue!
03-02-2022 06:10 AM
If both your return address and the buyer's address are exactly like shown on USPS, then try printing the label from PayPal/shipnow. Also great backup is a free PirateShip account when this happens.
03-02-2022 06:37 AM
Hi,
Thank you for your help. I'll try PayPal.
But, how can I remove "shipping overdue" this is not my fault if eBay cannot address this issue?
Regards
03-02-2022 06:42 AM
If the shipping overdue impacts your seller metrics next month, you can give Customer Service a phone call next month.
03-02-2022 07:01 AM - edited 03-02-2022 07:02 AM
After you ship on PayPal, make sure you copy the tracking number and then paste it to the ebay order. The option is in the drop down menu next to the item to Mark as Shipped and/or Add Tracking Number.
03-02-2022 08:10 AM
Hi again,
This is not going to work. This transaction isn't via PayPal. I cannot see it there.
03-02-2022 08:14 AM
If you go to www.paypal.com/shipnow you can fill in the address manually or copy/paste, then select the service and print the label.
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