Ask a Mentor

Forum Posts

Sorted by:

Retrieving deleted listing

I accidentally deleted 10 listings. I can't find where to retrieve them from.

I recently sold a canister set and individually wrapped each piece with bubble wrap. I also used bubble wrap inside the box and one piece arrived broke. I used shipping through eBay by FedEx. I don't feel that I should have to refund the buyer that t...

how to know if the seller is legit

I found two different travel trailers on Marketplace on FB, both very cheap for the looks of them, both were put on Marketplace by a relative with an email address only for the actual seller, when I emailed both told me they are giving the sale to Eb...

QR codes

How can I get a QR code so I can ship via the post office to the buyer

ebay support email

i need ebay support email. I trying to edit a listing but it keeps telling me i need to increase my limit even though it says i have used 0 out of 300 items for the month and 0 out of $15000 for the month. very frustrating. i cant find email or any o...

Buying? What gives?

I'm trying to purchase a Coleman black 50 qt. rolling cooler.... a number of sellers are offering them for under $50. I cannot purchase one though, as I keep getting a "seller can't accept payments at this time" error. No response from the sellers ei...

New E Bay selling set up.

Since E Bay has changed to a new type selling format I have had several issues. When it mentions that you have a message or messages from buyers you, cannot respond because when you click on the blue box to reply it takes you to a screen that says th...

what has happened to customer service

seriosulsly this is a bad joke

Deleting an item that is no longer available

How do I delete an item that has no bids on it & is no longer available?

Is this a scam?

I’m looking to purchase an item that says it is on ebay, but I don’t see it when I look on the site. See below link. It looks legit, but none of the sponsor links work and more so the price seems too good to be true. Is “purchase instantly” even a th...

Missing item from my purchase history

I can not find a purchase I made with eBay and paid for by paypal on April 2nd 2021. I need a copy of that invoice for my records. Why is something missing from my history and how can I get my invoice. I did search the company that I original purchas...

Wine cooler controls not working properly

We purchased a wine cooler through an appliance supplier on eBay. Before purchasing, we inquired about the warranty and were told that it had a remaining time period left on manufacturer’s warranty. The item arrived without a functioning temperature ...

shipping

Is anyone else having major problems with the post office when shipping envelopes

Phishing

I have an ad that was posted on FB for an automobile at a fantastic price. The ad looks legit but the process is fishy. I am unable to contact eBay directly to check the legitimacy of the ad. I also cannot find the vehicle in the eBay motors ads or p...