Product Research (formerly Terapeak) Now available on Mobile App

[my-cottage-books-and-antiques]

https://community.ebay.com/t5/Announcements/Product-Research-formerly-Terapeak-is-now-on-mobile/ba-p...

I'm still looking for it on my phone, but maybe I need to update the ebay app....

[my-cottage-books-and-antiques]

My ebay App version on Android is 6.1570.2

Anyone know what the latest version is, as of today?

[sapphire_studio]

It's not in my app either and Google Play doesn't have any option to update eBay

[my-cottage-books-and-antiques]

@sapphire_studio 

Just now, I uninstalled the ebay App and then loaded it again: I ended up with the same version I already had: 6.1570.2

And my Android Version is 13. 

Still no sign of Product Research.

devon@ebay Any suggestions or info you can share? I am sourcing tomorrow, so I'd love to have this available. 

[mcdougle4248]

@my-cottage-books-and-antiques 

I have the same app version on my Android (6.157.0.2).  I clicked on the Selling button, then scrolled down the page and saw Product research. I clicked on Get started to begin researching.

[my-cottage-books-and-antiques]

@mcdougle4248  Thanks. If I click on Selling it goes straight from "Drafts" to "Selling Promotions"....no "Product Research" in between.

Maybe this is a gradual roll out? 

I'm sourcing tomorrow, and I'd really like to give this a test drive, but.....I guess I'll have to check tomorrow morning and see if it has miraculously appeared....

[mcdougle4248]

@my-cottage-books-and-antiques 

Could be a gradual rollout, I guess?  Have you tried restarting your phone?

[my-cottage-books-and-antiques]

@mcdougle4248  Thanks---good idea---but no luck. 

[mcdougle4248]

@my-cottage-books-and-antiques 

Darn, I hoped restarting might do the trick. Sorry, I do not have any other suggestions.

[my-cottage-books-and-antiques]

@mcdougle4248 thanks again, I'll just wait and see... Hopefully by morning. If not, I'll just search solds... 

[mcdougle4248]

@my-cottage-books-and-antiques 

I just thought of one more thing to try. Uninstall the app, restart your phone, then install the app again. Doing that worked one time a while back when I was having a different issue.

[asset_liquidators]

I knew eBay would screw up Terapeak. It has always been accurate as far as search goes compared to "completed listings" that show irrelevent results. Just this afternoon I was looking at some results on Terapeak and several of the results were completely irrelevent to the search. 

[my-cottage-books-and-antiques]

@mcdougle4248 

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@mcdougle4248 wrote:

@my-cottage-books-and-antiques 

I just thought of one more thing to try. Uninstall the app, restart your phone, then install the app again. Doing that worked one time a while back when I was having a different issue.

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I'll give it a try in the morning... Calling it a night now... 

[my-cottage-books-and-antiques]

@mcdougle4248 Tried that. No luck. I guess it is a gradual rollout.

[devon@ebay]

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@my-cottage-books-and-antiques wrote:

@sapphire_studio 

Just now, I uninstalled the ebay App and then loaded it again: I ended up with the same version I already had: 6.1570.2

And my Android Version is 13. 

Still no sign of Product Research.

devon@ebay Any suggestions or info you can share? I am sourcing tomorrow, so I'd love to have this available. 

---

Hey @my-cottage-books-and-antiques! We have now just opened our new "Ask me About" chat that has replaced our former Monthly Chat where we have the Product team from Product Research (formerly known as Terapeak). I recommend asking any questions you or others have there and you should have answers by early next week!

https://community.ebay.com/t5/Selling/ASK-ME-ABOUT-Product-Research-formerly-known-as-Terapeak/m-p/3...