Hello! I'm unsure on how to proceed with a return request. I had a
customer purchase an item over the weekend, so it didn't go out for
shipping until the following Monday. A few hours after the package left
my post box, I received an angry return req...
Hello! I have a quick question that I can't seem to find an answer for:
I used to get monthly invoices that included my accumulated insertion
fees. This month, I am having insertion fees coming out of my pending
managed payment funds a quarter at a t...
Hello! I had a buyer prematurely open a request for a refund: Her
tracking said her package was delivered, but she didn't receive it.She
requested a refund.Package arrived the following day. She messaged me to
tell me it had arrived...but never close...
Hello! I had an item arrive at my buyer damaged. It would be more cost
effective to just give them a full refund and not require the item be
sent back to me. When I try, I get an error message. Is anyone familiar
with this?
I've had AI do some pretty weird things (a few times) so it's,
definitely, not out of the realm of possibilities. I would not have
known it was an issue if I hadn't, randomly, come into the discussion
boards to read angry community posts. I'm glad th...
