Sold item shows "My note: International Sale." But a US address.

[max-list]

I've had it show "International sale" before with a US addy, but in the fee details it would show an international fee. This one doesn't. Is it a glitch or a scam?

[wastingtime101 · Accepted solution]

So the buyer's registered address is in the US, their shipping address is in the US and there's no international fee - but you're seeing an "international sale" note on the order. Could that happen if the buyer's funding source is international? I don't know what else could cause the international  sale note to appear when everything else about the transaction points to the US.

[max-list]

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@wastingtime101 wrote:

So the buyer's registered address is in the US, their shipping address is in the US and there's no international fee - but you're seeing an "international sale" note on the order.

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@wastingtime101   Yes that's all true. Can they be in another country and register an address here so it shows "Based in the United States" but they are really an international buyer?

[friskya]

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@max-list wrote:

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@friskya wrote:

Well, there's your answer then. Post #4 has the information you need!

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@friskya  Seems like you understand it, I don't. So if they're in a different country, they can register with a US address and when they buy something it's considered an "international sale"?

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@max-list 

If the sellers registered location and the buyers delivery and registered locations are all in the same country the seller is registered in (both conditions for the buyer must be true), the sale is "domestic".

If any one of the three locations are in a different country, the sale is "international".

Here's a sale I made a few months ago as an example: I am registered in the US, my item was shipped to a US address, but the buyer was registered in Germany. "International sale", because of the buyers registration.

Same would have been applied if my buyer was registered in the US, but had a delivery address in Germany. "International sale", because of the delivery address. 

[stephenmorgan]

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@lacemaker3 wrote:

@max-list ,

It says "My note:" so I believe that means that you, the seller added that note to the transaction.

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eBay automatically adds International Sale to My Note if it is a International Sale. You can put your own note, but eBay inputs the International Sale.

[max-list]

@friskya 

I understand everything you said. I (the seller) am US, the delivery address (buyer's) is US and the buyer page says "Based in US" so that would be domestic right? All 3 are US.

Doesn't their I.D. page say where they are registered? If their page says "based in the US" then they are registered in the US right?

In your examples you were charged an international fee right? And you could see 1 of the 3 was not US. But in my case, all 3 are US and there was no fee, yet said "international sale". Sorry to go round and round about this but it still doesn't make sense to me.

[friskya]

Yes.

That's my understanding of how the location/registration is supposed to work.

Yes, I was charged the international fee for the buyers foreign registration.

And while I have no actual experience with someone paying with a foreign based and denominated credit card, as someone else mentioned earlier, it's entirely possible (I suppose) that this could have happened in your case and eBay simply marked it as international on that basis, but because of the addresses all being domestic, didn't collect the international fee.

As to not making sense, a lot of eBay's doings don't seem to make a lot of sense. Some are "glitches". Others are the result of some unannounced change buried deep in the help pages. In almost all cases it's best to just assume a "glitch" and as long as you weren't actually harmed, move on. Other than creating confusion for you, it seems that you weren't harmed.

[max-list]

@friskya 

You're right, I need to just drop it. It's a glitch. Or like @wastingtime101  said, it's a foreign funding source.

Thanks y'all for the replies.

[blueberriefrog]

When I had the International Sale Note come up on my page it's because the buyer is in PR. (I know PR is NOT International) Because I don't ship Internationally and the only time that flag would pop up is on PR addresses I turned off that notification.

[max-list]

@blueberriefrog  What is PR?

[stephenmorgan]

PR is Puerto Rico

Do we get charged the International Fee for Puerto Rico?

[velvet@ebay]

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@max-list wrote:

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velvet@ebay wrote:

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@max-list wrote:

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velvet@ebay wrote:

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@max-list wrote:

I've had it show "International sale" before with a US addy, but in the fee details it would show an international fee. This one doesn't. Is it a glitch or a scam?

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Hey @max-list! The international fee is charged if the buyers registered address or shipping address is international. If they are using a domestic registered address and having it shipped domestically then that would negate the international fee. You can go here to learn more!

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velvet@ebay  That page only explained when they charge the fee.

So are you saying that they're actually in a different country, but "using a domestic registered address (as it says on their home page, "based in the US") and having it shipped domestically"?

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@max-list I shared that page with you because it explains when we charge the fee. I can't give you details about someone else's account but given what you shared here, and the fact you weren't charged that fee, we can infer that the registered address and shipping address are both domestic. 

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velvet@ebay  If my question was "why are they charging me an international fee" that page would have answered it. But it didn't explain why "using a domestic registered address and having it shipped domestically" like you said, is considered an international sale.

And you misunderstood me. I don't want any details about someone else's account. It was a hypothetical question. Let's take this sale out of the picture.

I'm in the US. Can I open an Ebay account with a French registered address and ship to an address in France and that's considered an international sale with no fee? And my home page would show "Based in France" even thought I'm in the US, thus making it an "international sale"?

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@max-list Yes, if you opened a US account with a French registered address and French shipping address then it would be considered an international sale if you bought from someone in the US. We base that fee off the registered and shipping addresses. If both addresses are in the US and the seller is in the US, then the international fee is not charged.

I noted our inability to go into specifics about another persons account because I'm unable to say why you received that international sale note. I also noted the help page as to when/why we charge that fee because, in the end, you weren't charged an international fee. That means the buyers registered and shipping address must be within the US. The international fee is only charged when a buyers registered or shipping address is international. 

I understand you are looking for more information or a reason for the international sale note, but given what I've already shared here, I have no additional information to provide. 

[max-list]

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velvet@ebay wrote:

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@max-list Yes, if you opened a US account with a French registered address and French shipping address then it would be considered an international sale if you bought from someone in the US.

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Ok thanks for the explanation velvet@ebay  I didn't know we could open an account with a foreign registered address. Interesting.

[wastingtime101]

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@max-list wrote:

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@wastingtime101 wrote:
So the buyer's registered address is in the US, their shipping address is in the US and there's no international fee - but you're seeing an "international sale" note on the order.

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@wastingtime101   Yes that's all true. Can they be in another country and register an address here so it shows "Based in the United States" but they are really an international buyer?

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Yep, happens all the time. Dual-residency buyers, for one. Also buyers located overseas that use their reshipper for their registered address. Technically, they should be using their location for their registered address and the reshipper's location for their shipping address, but some don't set it up the right way.

I'm pretty sure my response above is the answer to your OP because there are 2 reasons an international fee would be charged, and neither is based on the buyer paying with foreign currency.

[max-list]

Thanks.

[velvet@ebay]

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@max-list wrote:

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velvet@ebay wrote:

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@max-list Yes, if you opened a US account with a French registered address and French shipping address then it would be considered an international sale if you bought from someone in the US.

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Ok thanks for the explanation velvet@ebay  I didn't know we could open an account with a foreign registered address. Interesting.

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Anytime @max-list! There are many countries that don't have a website, so they create their account on eBay.com, eBay.co.uk, or some other site that is close. Most often though, they create their account on eBay.com.