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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

I recently started receiving buy it now offers from items I have simply looked at NOT watchlist

I peruse items on ebay to glean information about a similar item I am considering selling - I simply look and read but I DONT add to a watchlist. I've been doing this for years. Lately, I have received three separate email offers from the sellers of ...

vintage computer games

Anyone with experience with these? A friend gave me a lot of them. In the past I sold a ton of them with just the discs and papers because I didn't have boxes. Now I have them in boxes but my experiment so far auctioning them has been a bust. I thoug...

fake silver eagles

Why is ebay allowing these china bid ads for 1 oz. .999 silver eagles to be sold when most people know they're fake. nobody can sell a coin $6 dollars under melt value plus the selling fees. They are also trying to sell the same thing with usa shippi...

Returns

What is an acceptable rate of return.I sell auto parts that are dependent upon proper fitting. I give all the info I have, including a measurement picture, yet I still get returns.Usually for not fitting. Rarely for condition or bad description. (the...

EBAY CONTACT

Hey Sellers, HOW TO YOU CONTACT A REAL PERSON WITH EBAY? CAN'T SEEM TO BE ABLE TO DO IT. GREAT CUSTOMER SERVICE!!!

Resolved! Discrepancy between what Ebay says is my “net earnings” & what was deposited in my bank

Item sold for $32.50. Transaction fees listed as $4.71. Ebay says my NET EARNINGS are $27.79. Received an email saying $23.79 was sent to my bank account. Why are they charging ANOTHER $4.00?

Resolved! Active listings not showing - any ideas?

Hi all, I have 4 active listings in my seller hub and when I click the link to view each one individually it shows the page as it should look and states to me that the item is for sale. But when I click on "see other items" or try to look at all item...

Resolved! Massive USPS shipping delays?

Just a quick pollIs it only me or are there others experiencing chronic shipping delays?I notice it now, especially for the South East and PR regionsI suspect it will get worse in other regions soon too. This is a big deal to me. Thanks for your inpu...

Fake La Mer ''the moisturizing cream'' /Fake Product 3 separate purchases in a Row!

This is a Warning for any Sellers tempted to buy La Mer moisturizing cream for resale (or simply for yourself!).Due to the Covid department store closings I've attempted to purchase La Mer original cream via Ebay sellers. I've purchased the 1 oz size...

eBay clearly messed up, admits it, and I'm still sorting out this mess

April 27th, a Saturday, I sell a gaming laptopThe following Monday, April 29th I ship the laptop out, post office closed on Sundays.One day later (Tuesday) the buyer opens a INR case, yes this is two business days after sale, and yes this is still wi...

Lets talk about how ebay treats great sellers like trash and allows buyers to get away with anything

Let's talk about US great sellers. How ebay goes out of their way to support terrible buyers and the choices they make... why are we not allowed to leave a negative feedback to a buyer? Why can they just leave us negative feedback for a dumb reason? ...

selling privileges are restricted

Your selling privileges are restricted because we?e noticed your account activity is a risk to our community.Restriction reason: High risk selling. This means: - Your selling privileges are restricted. - You won? be able to create new listings or rev...

Returns Noted in Seller Dashboard

In your Service Metrics, but it does NOT create a Defect on your Seller Dashboard. The two are different and it is important to understand the difference between the two. What I was trying to say that the unreturned (for not as described) will show i...

Your account is currently limited due to suspicious activity.{e208571-1139141x}

Our all listings are automatically ended and showing,” Your account is currently limited due to suspicious activity.{e208571-1139141x}”, we don’t know the reason why they ended. Does anybody have a solution to work out of such a problem

Resolved! eBay "back office team" constantly rejecting negative feedback removal requests against eBay policy.

C/S personnel are constantly making subjective decisions based on their own personal feelings towards cases instead of following eBay protocol. I request removal of negative feedback for one of two reasons: A) Buyer is ordering internationally. Item ...