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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Help! I accidently tagged two items as a completed transaction! Now I got charged with fees!!

I was clearing up my item listings and saw that I had two incomplete transactions (both buyers haven't paid for the item). Wanting to clean up my listings and not seeing a "delete incomplete transaction" option. I thought listing the items as complet...

Resolved! Attention !!! For everyone who sells watches!!!

Everyone who sells wristwatches should know that there is a fraud buyer, who acts like this: 1. From your store he buys the first watch of a not very expensive category and begins to sweetly praise you about what a good seller you are!2. Then he buys...

Resolved! When is it okay for a seller to call a buyer on the phone?

Recently I made a purchase which included multiple items of the same product. A few hours after I paid, the seller called me on the telephone and informed me they did not have all the items to send. The seller stated they had miscounted, and also nee...

chat, how can I initiate it?

I have just made a listing. It hasn't started yet, but I have no feedback if it has even been pre listed. I have no image of the listing, and can not find any way to chat with a customer service person. Been on ebay 24 years but not lately and everyt...

eBay refuses to release funds after successful delivery

My item has been delivered (verified by UPS tracking) successfully and the buyer has left me positive feedback that the item is received in good condition as described. Yet, eBay refuses to release the funds without my waiting another full month. The...

Selling my ebay

New phone transfer to new phone

"Missy" women's clothing size type not available, but I'm forced to choose a size type. What now?

We are selling some NWOT camisole tops. I've taken all the photos I think will be necessary and added them to my draft listings. I've filled in all the information I can think of, but eBay won't let me schedule the listings until I choose a size type...

Question: When you make an offer to a buyer can another buyer do a "buy it now"?

Just a general question. I'm sure this has been asked and answered before but I haven't seen it. I made an offer to a potential buyer. I'm curious, does that make it ineligible to be purchased by another buyer, or can another buyer still do a "buy it...

Regret ever selling on eBay

I sold a watch, which I had to send to an authenticator. I shipped overnight - even paid for extra insurance since eBay’s shipping options only insure up to $5k. The watch was authenticated the next day. Then, I get a message from the buyer stating h...

Resolved! Feedback for unpaying Buyers

Sellers should be able to leave negative feedback for Buyers who dont pay for and tie up an item for 4 days until Ebay cancels. Not fair for Sellers that these sad Buyers get zero repercussions.....cost us potential buisness and $$.

Self storage problem

Not for us but for seven people we know who sell here in town. The guy who owned the self storage place they used died with no will, and his five or six kids and two living ex's either can't be found or don't reply or do and don't care and nobody can...

Do VHS tapes really sell for that much on Ebay??

Thought I would look at what VHS tapes sell for on Ebay. Tapes from Disney to horror and sci-fi show going for thousands of dollars. Are these like beanie babies...where people are showing ridiculous sale prices that aren't really true. How does one ...

What do you think of these changes?

Have you noticed the recent changes to viewing the listings? What do you think about them? Your username is no longer there. It is replaced with your store name. I do like the enhancement for viewing the images. I did not know they were changing the ...

no surprise

A student at the University of Miami has reportedly been charged with hacking a multi-national shipping, receiving, and supply chain management company and carrying out a nationwide scheme.Matthew Frederic Bergwall, 21, allegedly gained unauthorized ...

Missing Charity funds

Let me simplify-100% goes to Veterans non-profit.Example-$100 sale goes directly into 503(1)3 business non-profit designated eBay bank account.$25 shipping label paid out of same non-profit bank account.eBay debits the same non-profit account $75 cod...