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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Payout

I have been selling things on eBay for several years, with the main goal of making money to fund an education fund for some kids. I have had payment holds for various reasons in the past, but all have been cleared. The problem is, that I haven't rece...

Mc011 Funds release

Hello everyoneI wanted to ask incase of Mc011 restriction which certainly won’t be lifted. Do i get my funds that are on hold? And if I do how long does it take on average to be released.thanks

Buyer unable to buy multiple items.

Hello. A buyer purchased an item from me and later sent me a message saying: "When I tried to purchase multiple items, eBay said you restrict purchases to one item every 10 days? Is that correct?" I went here: https://www.ebay.com/bmgt/BuyerRequireme...

Can i get ebay support to remove buyer's feedback

A random person brought my stuff and asked for a refundI refunded the payment, however he leaves a negative feedback to meI dont think it's my problem as i said product need to login (a digital product), and I've stated that it requires login in ever...

Let Me Get This Straight..

Ebay will not allow me to sell an Americana salt and pepper shaker set from the 1950s that shows a black man and woman dressed in an Aunt Jemima outfit, BUT WILL allow all types of Nazi memorabilia and coins? Ebay's excuse is the salt an pepper shake...

Screwed by offering a return and partial refund

I sold some earrings: Item no.:256230769506 and the buyer asked for a return/refund on the basis that the item wasn't as described. I wasn't happy to provide a full refund as I had included photos of the size of the earrings against a ruler and the t...

International fees being charged when shipping in United States

Good morning fellow ebay sellers. I noticed a few months ago, that items I was selling and shipping to a United States address are being charged international fees. I called ebay and they said the buyers were not in the United States and that is why....

Realized I’m likely being scammed after offering to send replacement item

Hey all, need some advice here. I ship some low value items via eBay standard envelopes and had one show delivered but buyer claimed it was not. Due to the nature of the envelopes and how their tracking is assumed I offered to send them a replacement...

removing a reserve from a listing

I removed the reserve from my listing that has no bids and 5 days left, will i still get hit with the reserve fees? i am having an issue finding this answer. Also, if it does remove them how long till ebay removes the owed fees from my home sell scre...

Happy Recommerce Day

It's finally here. Another promotion focused on luxury handbags, watches and sneakers. What a surprise.

Resolved! What, exactly, is included in ebays final value fees?

I know the items selling price and shipping charges. But do sales tax get included? I ask because last month was horrendous for me in sales. So much, ebay took money out of my bank account to cover their charges.My gross was a lousy $151.00. My net a...

My Account Permanent Restrictions

Why Ebay without giving reason or warning permenant restrictions on my account for selling. same product lot of sellers are selling and whats wrong with my account to permenant restrictions?.call to worse customers service for appeal my account and t...

Shopping Cart

We have many items that we see are in peoples carts, we would like to know why these items are not being paid for? Is there something keeping people from checking out? Anybody else experiencing this?

How to contact the CEO of ebay - i have a long list

been on ebay for 26yrs but have the worst customer service people that make it up, the supervisor level is even worse and their fees are getting out of hand. THEIR MOTO SHOULD BE "WE LOVE OUR BUYERS AND HATE OUR SELLERS" 7500 items sold and the last ...

Google search - time to find a real search engine

"Instead of connecting people to the broader web, Google's AI will now do the reading and researching for them, summarizing websites, videos and social media posts into "overviews" that include everything they need to know on any given topic."https:/...