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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Good until canceled insertion fees.

Is anyone else unhappy about the 'buy it now' listings being only 'good 'til cancelled'? I think for myself it is going to be bad for sales.

Experienced Seller's Opinion On Good Till Cancelled BIN's

I've been in retail 35 years. I have been interviewed about retailing numerous times by local television & radio throughout the years and I was the yearly keynote speaker for the Fashion Merchandising classes at one of our local colleges. I was chose...

Shipping a Disney Blu/Ray DVD combo and Media Mail

I have been trying to research Media Mail recently. I have come across a lot of conflicting answers and I don't feel like I've found the answer to my question. If you do a quick google search for what qualifies for Media Mail shipping rates you get a...

Haven't made enough to cover fees

GTC has slowed me to nearly a stand still. Normally, when my fees are coming due, I bust a little extra butt to cover them. But since this GTC change, I'm just not getting the sales as quick as I was. So, I'm not gonna have enough $ in my account to ...

unpaid sales

people are buying but no one is paying...I contact buyers, send invoices etc. are these scams and how do you know the difference?

Resolved! Buyer backed out of sale then came back asking for a refund on unpaid item?

Hi, I'm still relatively new to selling but this doesn't seem right at all. Someone made an offer on an item I was selling, I accepted. The very next day I got a message from them that they didn't want it. I looked into what I should do and I decided...

Any one else's account activity not updating correctly?

Since yesterday its only showing fees about 20% of the sales when i go to the fee tab.

I wonder why

ebay decided to postpone Canada getting on the GTC "gravy train" for 3 months. I mean it's such a good thing for sellers, right?

Is it legal for ebay to charge a fee on shipping?

Is it legal for ebay to charge a fee on shipping?Ebay does not handle or ship the item sold, yet they charge a fee for shipping.This is equal to charging for services not rendered.The seller weighs an item, enters the weight, and the shipping is calc...

ebay is getting ridiculous

Tried to post an item as auction. I was informed it would cost $10.50 to list as auction. that's crazy. where are these absurd fees coming from? last time I posted a similar priced item for auction the fee was $1.50.

Best Offer to International Buyer

Hi, new seller here: I just got a best offer from an international buyer, but I hadn't designated a shipping option for international buyers. The offer is for the price I'm asking for, but when I click to accept it says that I will have to ship to th...

Unfair decision on case!!

What can I do when eBay makes a decision on a case and it’s unfair?! I need help! I sold a fragrance sample, in the pictures I show the original bottle next to the sample, showing you it’s a sample. In the description I clearly state it’s a 5ml sampl...

Another seller hurt by eBay siding with scam buyer

Maybe I should call myself lucky that I am only out $300. Summary: I sold four $100 gift cards for $380. Transaction went smoothly. On day 29, buyer disputes, claiming he received only one card. Ebay allows return of single card and takes my money fr...

Good 'Til Cancelled Listings stay on EVEN AFTER A SALE!!!

I am sooooo glad I did not renew my store subscription! Use to be an option for good 'til cancelled or 30 day. Now that GTC is the only way to do buy it now, I get the pleasure of having to take down every listing that sold from my active listing sec...

Buyer wants me to turn back time

A buyer sends me 3 messages 2 days after they purchase the item to change the address of their shipping because their original address on their payment is wrong. I told them sorry but it was already sent out before they sent the message. Buyer says "...