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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! The refund sent didn't go through

Hello there. A day ago I issued a partial refund to a customers after going to an agreement through eBay Resolution Centre. However when I checked back today it says "Unfortunately, the refund that you sent didn't go through. To get more details or t...

Recent ‘Auto-relist until item sells” feature is unreliable resulting in extra fees for new listing

Since the recent changes to auctions “Auto relist item until it sells” (vs the old way ‘automatically relist 8 times’ any 7 day auction (in my case), I have had issues with few items. When I was relisting items from the unsold folder and trying to ma...

Resolved! "not jailbroken" listing is removed

So I had an Amazon FireStick - orignal OS not hacked, rooted (proper term for andriod device), or jailbroken (improper term - jailbreaking is only for apple devices). I called customer service and was told to just remove it because I'm saying it's ja...

2020 Spring Seller Update Community Discussions LOCKED AFTER ONLY 7 HOURS

WHAT THE HECK! The 2020 Spring Seller Update Community Discussions Boards are already LOCKED AFTER ONLY 7 HOURS! eBay I am feeling abandoned.

Reminder--Be CarefulI If You Use "Sell Similar" Instead Of 'Relist"

A number of sellers have stated that they are ending listings on their own and relisting manually due to the GTC. If, you choose "sell similar" and not "relist" you have to make sure your quantity is correct. For example, if you have an item that's e...

Why is Ebay not refunding a cancelled transaction?

Buyer cancelled order. Clicked “cancel” on the 25th. Next day, buyer msg asking how long for $. Ebay status is “pending”. Told buyer refunds may take a few days. Called EBay on the 27th, who blamed PayPal. Logged into PayPal, which lists the full tra...

Need help...Can't view my service metrics...It's not you its us

(This is a posting ID). About 6 months ago I lost the ability to view my service metrics. When I go to view them, it shows the proper page for a super brief nano second then goes to an error page ("It's not you it's us"). I've tried different browser...

Resolved! Waiting for some more free listing offers

What happened to those free listing offers that show up when you don't need them? When you could use them, nothing? I find this strange indeed.

Sales tax collection

Prior to now, any out of state sales that required sales tax collection were done by eBay. My most recent sales were billed via my PayPal account and then the tax was deducted to eBay. I called CS and was informed that this is an "improvement" as it ...

Can they do that?

Just received an email into my personal inbox from eBay telling me that a bidder had cancelled his/her bid. I went into the messages box of my eBay but found no message telling me about the cancellation. The item in question shows no bids on it. Can ...

Making an offer to auction watchers

I have a bag listed with 19 watchers. I decided to follow the eBay suggestion and offer the watchers a reduced price. When I filled out the form, I had an error message that told me there were no eligible buyers. I tried a second time and the same me...

Traffic/impression data not updated since February 22

Just wondering if there is something wrong with just my information or if everyone is having this problem? Didn't see any notices from Ebay about a system issue but if someone has seen one, can you please post it? Thank you!

What? Thank you ebay for moving the watch hearts off our photos! Yes, I’m posting a thank you!

They heard us. Yay. The little watch hearts are now back below the photos instead of ON our photos. Of the hundreds of requests, there’s one that got fixed! Now, how about that combined shipping request option on the app? Yes? Please?

Ebay International Standard Delivery

I am wondering about selling new and used clothing, shoes and accessories. If I want to add the option for Ebay International Standard Delivery do I just choose worldwide and then the option? I think there are countries that you are not allowed to sh...

Where is the option to filter by not relisted yet in the unsold area? Where did it go?

I go in to find the items in my unsold listings that have not been relisted and the option to filter by not relisted yet is suddenly gone. Really? I have to scroll through all of them to find the few that I haven’t relisted? Is there another new extr...