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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Resolved! Anyone else experiencing this ...

Accepted a counter offer this morning. That item should go to "awaiting payment". Nope. It still shows for sale and there is no pending payment nor does it show up as any offers on it or that I sold this item. Was under the impression that when you a...

Resolved! Ebay store - free listing

Hello! Today I subscribed to a store on ebay.fr (France). 40 euros per month, 10,000 free listings. What I noticed, when I go to other ebay sites, free listings also appear there, ebay.it - 10000, ebay.co.uk - 1500, ebay.ie - 2500, etc... Is this nor...

Resolved! Watchers Do they get a notification if a price is dropped?

I have 100s of watchers on my 3 selling accounts. I'm well aware that not all watchers are actual buyers, But 1 or 2 might be. In seller hub I have the option of showing the listings that have a watcher, and then Ican revise the listing, Or start a s...

0-feedback buyer asks to return item saying its bent

sold a processor on ebay and the buyer had 0 feedback which always makes me nervous and sure enough - they’re claiming an item arrived damaged even though it was packed so well that there’s no way it was damaged in transit. i keep all my PC part boxe...

Shouldn't stock images be identified as such?

I often grouse about eBays rules and regulations, some of which I consider to be niggling. nannyish, or counterproductive. But there is one thing eBay does not require that I think it should. I think that those who use stock images in their listings ...

Looks Like A Bumpy Road Ahead

Now that eBay has released their Q1 report, sellers may wonder what's ahead for Q2 or Q3? From what I'm reading and watching, even from Lannone himself, it looks a little concerning. If you're struggling now as a seasoned seller, or if you're new to ...

Comics for sale have disappeared

I have several comics that have been listed but unsold. They are not on the list by that name. Does Ebay just randomly take some comics off my list without telling me? thanks. Barb Schmidt

Resolved! Does anyone know of a case where ebay refused a buyer return request?

I sold a Word Perfect for Linux boxed software still sealed in clear wrap and brand new. I also state in my sales that 'Returns Not Accepted'. The little guy who bought it opened it (of course) and possible copied it, and then start complaining that ...

Resolved! Contact real agent

How can I talk with a real person

Ebay not releasing payouts $$ stuck in processing

At my wits end with ebay and their B$ so called customer service. Over a month ago a red warning banner appeared informing me that I need to update account details ie. photo of drivers licence etc. or payouts would be put on hold after Oct 18. Being ...

Help please. Filing Sales Tax Reporting as an Ebay Reseller.

Since Ebay is collecting and paying the taxes for our individual sales, Do we need to file a new tax form every 6 months to report the amount of taxes due? Or is this part of what Ebay provides? @links

I can't list items, when I try to enter something it does not go through, I get this odd screen

The screen that pops up is a little boy in an orange hooded cot and it says WE LOOKED everywhere. Looks like this page is missing. If you still need help, visit our help pages. Nothing seems to work. Please help

scheduled start time problems

I'm listed several items, I'm trying to schedule the auction start times as I normally do. 1. I pick the date. 2. I pick the start time (example: 7:15pm). 3. I click "done". When I exit the scheduled time box it reads "start time: 6:15pm, some times ...

anyone else after signing in, getting a screen to sign in with passkey

Since early this afternoon, I am finding after signing in to ebay, I am getting a page with an option to sign in with a Passkey. Under that is "skip for now" and when I click that it takes me to my ebay page. The thing is, I don't want to sign in wit...