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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Live chat option not available

Trying to chat with eBay re: scammer emailing me. There was a page with Live Chat option; I reached an agent who said they were having "technical issues," and to try again. Now, I can not get back to the "Chat with Us" option, even following the exac...

Stimulus bill add on for online sales question...rumor or true?

Just curious and can’t seem to find any info on the matter. Someone told me that within the new stimulus/relief bill just passed, there was an add in that would require companies such as eBay and mercari, etc. to give records of any sales totals over...

How do we know when Ebay pays the State sales tax to the State you live in?

I live in Texas, as an Ebay seller I'm required to file my Sales Tax work sheet to the State comptroller of total Texas Sales and how much tax was collected in sales tax by 1/20/23, then they ask me to pay the tax due or risk getting penalties, so I ...

What is really going on???

I have been selling on eBay for a while since 2004 things were not great then, I just came back recently and things are worst than ever! I have “bent over backwards” to make people happy, including and not limited to refunding and not even requiring ...

VIEWS: 30% of my listings have 0 to 1 Views ... how about you?

Sales are off by around 80% from the past two January's and 30% of my items have 0 or 1 Views ... rather disappointing to be honest ...

Label deduction

When I sell a product the customer pays for the shipping. Once the invoice is paid I purchase the label and pay for the label directly out of my bank account. So, why is PayPal taking the label fee out of my profits? That means I am being charged twi...

1099 IRS and What is all included

I just found out by ebay that they are not to report any refunds or adjustments to the IRS per IRS… All the items I gave refunds to are not deducted from my 1099… Crazy!! Wish they would post that crap somewhere. That includes any adjustments made to...

Resolved! Seller stealing images and posting information!

SELLERS BEWARE of eBay seller stealing your images! They are using the main page image , all secondary images, color selection, and all data from your drop down menu. They are hiking prices on popular items and looking for quick cash on items they do...

Thanks ebay for extending our access to our sales data to 2 years!!!!!

This is is the second "thank you" to ebay teams this week for making improvements for the sellers! 1. they fixed the shipping page to show us ALL the info without having to click "see more"- awesome 2. allowing us access to two years worth of sales d...

Resolved! Does anyone have any experience with having no store on Ebay?

Just got back from vacation and I'm thinking about taking a step back from Ebay. I'm not sure if it's working out. Right now I have the Basic Store for 21.95 a month and I just don't know if it's worth it. I just don't think I'm making enough money t...

Buyer said I misrepresented a vintage jewerly box. Did they break it?

This is the item number: 155063231176. The buyer messaged me this: this is terrible ..not even worth $5 bucks..you misrepresented this my granddaughter poked her hand on your fake cardboard bottom I messaged her asking how I misrepresented it. Still ...

Changes business account from corporation to LLC

Hi, it is possible to change the business information from a Corporation to an LLC?

Pop up on store fronts

I was just checking a sellers store and when you click any item, instead of being sent to the listing, you get a pop up where you can add the item to your cart.Is this something new or I just haven't seen it before?

Combined shipping for 2 items bought separately and going through global shipping

im a small seller and today had 2 sales from a buyer in Greece ! He asked if I would combine shipping and I agreed but I’m having a hard time adjusting it - my system says buyer hasn’t paid yet and also that I can’t issue an invoice for global shippi...

Payment Disputes - how long?

I received a Payment dispute over a month ago. When I click on it it still hasn't moved to Preparing evidence. I think I read somewhere that it takes 90 days. But I really REALLY want to respond to this dispute because the buyer lied and then went of...