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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Resolved! Why do Final Value Fees include Sales Tax?

This is unfair and very anti business. In a large way...stealing money from the little guy. Ebay is a billion dollar enterprise? So why steal money This way? There is NO value of the used item by the way of added the tax to the total value. When will...

I am new to selling on Ebay and I don't understand how you can make money by offering free shipping.

I'm new to selling on Ebay and I don't understand how you can make money by offering free shipping. I have been using the calculated shipping option and I think that may be affecting my selling. If anyone can help me with this it would be very much a...

Listing changes: Has anyone else noticed a difference their sales rate?

Has anyone else noticed a difference in how frequently they sell items when eBay changed all the specifications and requirements needed when listing something? I sell comic books here, and I noticed since September my sales rates tanked. On average, ...

buyer would like to use shiply and item is local pick only?

should I allow the buyer to use shiply to pick up the item when it is local pick up only

USPS rate increase. I was wondering how most sellers are handling it?

(This is a SELLER question, not a SHIPPING question.) For now i'm leaving my shipping prices the same.I will adjust (raise) them accordingly on a case by case basis.I just printed out a Medium flat rate box label.I charged the customer $15 shipping.T...

Something is not adding up --Ebay Payments

Just closed an Auction and Im missing money and I don't understand the Shipping and how its working? Item sold for $107.60 ( $16 shipping and $86.60 was final purchase price plus $6.06 tax) Ebay says my payment was $85.89(Final value on 101.00 -1.00 ...

Resolved! Selling an item at a reduced price

How would selling an item lower than advertised work on eBay? The interested buyer and I have messaged each other and agreed to a lower price than the fixed price listing.Before proceeding, I want to know if this is outside eBay rules. If I change th...

Fraudulent message asking to change shipping address

I received a message from adwoodr-0 for a sold Gold Coin. The message requested that I ship to a different address as "will be staying with my parents for a couple weeks". This WAS THROUGH EBAY'S MESSAGES AND SHOWED THE SOLD ITEM AND PHOTO OF THE COI...

Resolved! Top Rated Seller Requirements

Hello hello! There are two requirements for Top Rated Seller that cause me some doubts:1) "100 or more transactions and $1,000 in sales during the last 12 months *with US buyers*."2) "Cases closed without seller resolution less than or equal to 0.3%,...

local pick up and buyer wants to use shiply to pick up the item?

should i allow a buyer to send the shiply company to my home to pick up the item this is a local pick up only

How do you view reviews on cancelled items?

I cancelled an item after the person never paid or responded to me but they left a positive review on the item after so im just wondering how to find it bc its not in my reviews and I'm confused

Tips to increase page views and impressions

Can someone suggest me how to increase page views and impressions?

Accidently shipped incorrect items to two sellers (labels switched)

Looking for guidance here. I am new and made the cardinal mistake of putting the incorrect label on two packages. I fully refunded the customer who reached out to me (larger order/higher value). The 2nd buyer who received the incorrect items NEVER re...

New seller here , quick question on selling limit

hi all I'm a newbie seller, I verified email, phone and ss# and bank acct It says I can list 50 items this month and 700$ limit whatever comes first So I listed 24 items on auction about 8 hours ago, they went live but I don't see them in search, but...

so USPS is open monday

SO i must be missing something,why would ebay offer shipping label for a day when no go...lolthey certainty lot smarter than me...haha...entertainment over