Selling

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Simply pathetic

No matter how honest a seller you are with accurate listings and immediate free shipping there is always a lying buyer waiting in the wings to file a false NAD claim against you. While I haven't had a return in quite some time, I offer easy free retu...

Resolved! The category is not valid, select another category.

I'm trying to list an item that does not have a clearly defined Ebay category. I have tried consumer electronics > others and computers & networking > other and both throw the same "The category is not valid, select another category" error. If the ca...

Approval For Selling in Sexual Wellness Category

Brand new to ebay. My company sells sexual wellness products. Upon trying to create our first listing, we received a message saying that we must be a Standard Seller (100+ sales & $1,000+ in sales,) and have had an account that is 90+ days old. First...

We need more auction style listings

I've said this before but it falls on deaf ears. For those of us who are not selling cell phone cases and mass produced plastic products you can get at a dozen other online stores, we need more auction style listings. When you sell in the antique and...

Buyer made cancellation request seconds after buying... How much money did I lose?

Earlier this morning, a buyer purchased an item from me using BIN and seconds later he put in a cancellation request. Cancellation reason: "Order placed by mistake." After reading the cancel details... Total refund to buyer: $5.64 Refund summary Purc...

Resolved! Auction offer

I have an item up for auction. I am daily receiving an offer from the same bidder. I have politely declined bidders offers and I sent a counter offer that I would accept. Bidder daily sends an offer lower than their original offer that I declined. Wh...

False counterfeit claim by someone impersonating rights holder.

Hello. I listed a pair of earrings that I bought from Saks. I got a message this morning that ebay had received a complaint from the rights holder, only it wasn't actually the rights holder. They complainant identified themselves as Kendra Scott Desi...

I have an offer but when I press reply btn it takes me to listing & doesn't give me a way to reply

I have an offer I'd like to accept but when I press reply btn it takes me to listing & doesn't give me a way to reply or accept. What am I doing wrong?!

eBay has became horrible with buyers taking zero responsibility

Has anyone else had loads of buyers recently that either do not fully read the item description or not look closely at photos then get mad about the purchase when it’s their fault for not reading or looking over photos? I have had 4 in the last 2 wee...

Cancelling a late shipment

I have a buyer who messaged me to cancel their purchase. I saw it but was too busy to adjust inventory so I just tagged it as “do not ship out” in my notes.It has now fallen into “shipping overdue” since I didn’t ship it and I assume as a late shipme...

Resolved! Scam?

Here we go again. A buyer (no activity for a year) was inquiring about discounts, free shipping, etc on a new $120 item. Eventually, I gave her $10 off. Just to find out that address was flagged with high scams (Aramex International 18221 150th Ave S...

Massive decline in sales -73%

Sales down 73% vs last 30 days (and prior 30 days not impressive either). I did not think this was even possible. Impressions are UP, I have already increased promoted ad rate % with no results. Have asked ebay about this twice now, no real help to b...

eBay to Layoff 9% of Their Full Time Staff

I just read an article about eBay laying off over 1000 full time employees, about 9%. These layoffs are to take place this upcoming Wednesday. Plus they will be reducing Contracts for Alternative Labor Force companies. https://www.newsmax.com/finance...

Buyer wants refund - Thinks he got wrong model because the box is different.

I purchased an Xbox-X series controller (new model). So I decided to sell my Xbox One controller. (Both controllers look completely different. You can't confuse them.) When I sold my old XboxOne controller on eBay (which had a clear pic on the listin...

Ebay not showing your items unless you pay promote fees. That's ok there are other platforms

Ebay does not wish to allow viewers to see items unless you pay promote fees. That is ok there are other platforms that do not charge promote fees and allow items to be seen. Soon ebay will be a small part of everyones sales as they keep taking more ...