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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Return label and/or provide means for the return?

As a seller, you are accepting a return. One way is to generate a return label and to attach it to the email for your beloved buyer. Another way is a bit confusing ... I see several options (drop-down menue) on the return form.One of them is saying "...

Resolved! Authenticity Guarantee by GIA

Ridiculous: The GIA killed a $2500 sale for the ring size measuring 1/4 size offalong with their evaluation of my diamonds not passing their standardsBy the way I am a GIA Gemologist Good Luck Sellers

I keep adding listings today and my Total Listing number doesn't increase?

Confusing. I've been listing a number of items today and my total number showing for liostings is remaining the same. I've accounted for sales, so that's not it. I see my new listings. Just the total listings number is wrong.Anyone else?

Resolved! Volume Pricing

Has anyone used and was successful with the volume pricing option.

Is there any way to directly contact the ebay policy department

Long story short I sell in the airgun category and am continually having listing removed and account restrictions for listing that I am closely adhering to ebay policy listed here:https://www.pages.ebay.com/co/es-co/help/policies/firearms-weapons-kni...

Declining current offers; setting up auction

I have an item that has generated some interest. There are currently offers on this item which I do not want to accept. My plan is to put the item up for auction . These offers have been coming in off and on through the week and I actually just want ...

Resolved! Ebay Discount suddenly appears, no promotions run. What is it?

Got an order this morning , printed it out and noticed a small discount issued as "ebay discount" We don't have any promotions running now or ever. I checked. Nothing. Why am I missing $2.89 on the sale?

Store cannot be seen after a Vero restriction

I am in need of serious help!! I am not new to eBay. I have been selling full-time for well over five years. Had my account for 22 years! I got a vero restriction 15 days ago. It was a 7 day restriction and after that 7th day they reinstated my listi...

Help Me Find My Missing Counteroffer Button

For the past few days my Counteroffer button is missing. I will receive an offer from a buyer and my only choices are to Accept or Decline. I have been declining with a message to the buyer that I can't counter because my button is missing in case th...

USPS lithium batteries

Can you mail USPS flat Rate priority a Digital camera with lithium battery? I can't get an answer from my post office. They always will ask if I have lithium batteries in box.

ebay global shipping

hi, can someone please guide me how to register for ebay global shippingthanks

Unable to end listings from the listing page

Is there any easier way to end listings from the selling page? I have always have to go back to the ACTIVE LISTING page and SCROLL several pages before I can find the listing I was looking for (I have over 100 listings). It has always been an inconve...

Seller wanting to issue a partial refund.

Is anyone else running into this problem. A buyer makes a purchase a full asking price after he was just counter offered a price lower than he paid. He wants a partial refund and I, the seller, want to give it to him. The problem here is that EBay is...

I have a ethical question...

The other day Pizza Hut Hawaii released their "Lanyard Lei". They do this ever few years. The lanyard, ID holder and a card good for a personal pan pizza is $5. I bought several of them. I use the card for myself and sell the lanyard online for $7 pl...

Why so many canceled orders, buyer bought by mistake ?

I see so many sellers having this same issue a buyer pays then cancels right away saying they bought the item then paid for the item by mistake. You would really think ebay would put a little safe guard in their checkout to stop it. So so simple to d...