albertabrightalberta
mam98031 • Volunteer Community Member • Buyer/Seller since 1999
Which watch are you referring to?
For the one that sold on April 17, I why did you list it as fashion jewelry ---> earrings? Is that one genuine and are you absolutely positive?
As a new seller with nearly $7K in sales of 2 items, your money WILL be held.
They refused to pay me out for over 30 days. Then charged me a flat fee of 15% of the entire sale rather than the fee that is listed on the websites, of 15% of the FIRST $1,000 and then 6.5% Of the remaining price. With a large ticket sale this is over $200 extra in charges, they have disputed my claims over and over again. I still do not even have my money from the sale. Everyone tells me something different when I call. I've called about a dozen times, and everyone promises me a resolution and then it is not resolved.
It appears you sold two watches or the same watch twice and the first transaction was not completed for some reason. The first listing ended on the 14th of April, the watch was listed in the correct category and would have gone through the authentication program. The fees would have been 15% because the item sold for under $5,000 as posted in the fee schedule.
The second listing ended on the 17th of April but you used a different category that made the watch ineligible for the authentication program and also changed the applicable fee schedule since it was not sold under the watches category. The 15% FVF was applied to the total amount since it was under $5,000.00
I don't sell watches or Jewelry but I am having a real hard time distinguishing between the fees and how they are applied. The category description seems rather ambiguous.
@dbfolks166mt wrote:I don't sell watches or Jewelry but I am having a real hard time distinguishing between the fees and how they are applied. The category description seems rather ambiguous.
"Watches, Parts & Accessories" is a specific subcategory under the "Jewelry & Watches" category, and the table above is carving it out as an exception. Everything listed under "Jewelry & Watches" gets the same FVF structure (the 15% or 9% setup) except the "Watches, Parts & Accessories" category, which gets its own fee breakdown (15%/+ 6.5%/+ 3%).
"Watches, Parts & Accessories" is a specific subcategory under the "Jewelry & Watches" category, and the table above is carving it out as an exception. Everything listed under "Jewelry & Watches" gets the same FVF structure (the 15% or 9% setup) except the "Watches, Parts & Accessories" category, which gets its own fee breakdown (15%/+ 6.5%/+ 3%).
Normally I would get that but you cannot just list an item under Jewelry & Watches it forces you into subcategories even at the Watches, Parts & Accessories level which don't exactly line up with the fee schedule description.
I get it that you are upset with Ebay because you weren't aware of the money hold policy on new sellers nor did you understand the fee structure for the item you sold. Neither of which is Ebay lying to you or stealing from you. You just didn't fully understand some of the basic rules of selling. Both policies are published by Ebay and the responsibility of sellers to learn.
It appears that the 2nd time you sold the watch that the buyer was happy with the item as they left feedback on your account.
I see that you have decided to go ahead and sell more stuff. I hope your newer transactions go well for you. Keep in mind that your funds will likely still be held until you get a few more transactions under your belt.
This one you have in the wrong category as it is not a toy.
