@my-cottage-books-and-antiques wrote:@valueaddedresource Just curious. I know the Mercari announcement explicitly says seller fees will NOT apply to new listings , but will continue to apply to old listings.
Does the announcement EXPLICITLY state that the new buyer fees ONLY apply to new listings, and will NOT be applied to existing listings?
@my-cottage-books-and-antiques the announcement and policy pages said "Listings created before 8:30 AM ET on March 27, 2024 will be subject to a selling fee of 10% of the item price when a sale is completed unless the listing has been updated on or after March 27, 2024." (emphasis mine)
There was similar "updated on/after" language for the payment processing fee as well.
From what I can gather scanning Reddit, at least some sellers say they dropped their prices yesterday after 8:30AM ET, believing that would count as an "update" and thus the new fee structure would kick in, only to find that when orders came through either the fees were the same as before (only charged to them) or the fees were charged to both the seller *and* the buyer.
In either case, the seller is in a tight spot because they lowered their price assuming there would be no fees and were still charged, eating into their profit.
The apparent inconsistencies in whether it was only charged to the seller or to both and some of the other information shared definitely lean more toward this being a mix up rather than how they intended the switch over to happen, in my opinion, but I'll put a big huge caveat on that and say at this point pretty much all we have to go on is people posting on Reddit so who knows?
I'll also add that that the different help, policy and landing pages about this changed at various times since the announcement.
While the policy pages just have that wording about "updated on/after" (which I can understand most sellers would believe means if they update their listing in some way, ie. edit the price), the "Sell Now" landing page has this: "Starting March 27, 2024 we will be gradually updating existing listings into the new fee structure over the next several weeks."
So when the other pages say "updated on/after" do they actually mean updated by Mercari to enable the new fee structure and not anything to do with any updates a seller could actually make? I don't know....and more importantly apparently neither do sellers and if Mercari does know, they aren't going out of their way to clarify.
Like I said...it's a giant mess and honestly at this point I wouldn't even to try to say definitively how it was *supposed* to really work just because there have been so many different actual experiences reported and who knows what's really what.
