@rfmtm
No. I created this new account last month and was trying to add a bank account to my payment information. I was able to add my credit card without a hitch, but every time I try to add my bank account it gives me error messages no matter which approach I take. My bank is not a Credit Union.
I have other eBay accounts for selling different categories of items. When eBay was transitioning to managing payments earlier this year, I was able to add the very same bank account to those few eBay accounts without issue (I think prior to March).
I've gone about trying to add a bank account on a nearly daily basis in all ways possible:
Method 1) By clicking on the banner near the top of my seller page:
a) The banner says, "You need to update your account details by Oct 15, 2021 to ensure restrictions on your account are removed. Update account details." I click on the underlined link.
b) I am now at a mostly blank page titled "Update account details" in big bold black letters. It has a warning message that I need to add a bank account. I then click on "Add bank" which again is an embedded link.
c) I am now in the "Add a bank account" page. It is here that I type in my routing number and my checking account number (twice in the latter case), and I assure you haven't typed it incorrectly. I then click on the blue "Continue" button.
d) I keep getting the following error message with the associated code at the end in curly braces: "We couldn't verify this bank account. Please select a different payment method.{e78072-1189561x}"
Method 2) Via my Seller Hub
a) In my Seller Hub (my default page is the Overview tab), I go to the Payments tab.
b) On the right, there is a Settings pane/box which currently shows "None" as my "Payout method". I then click on the "Edit" link.
c) A new tab called "Add a bank account" is opened, however this one has a visual display of various supported main banks eBay with which eBay works and an option to connect to other banks. I click on the bank where my checking account is registered.
d) It pops up a login screen to connect to my bank and I login without issue, clicking on the blue "Continue" button once I confirm that it has the correct bank account information.
e) I am now in the "Confirm bank details" page and it all looks good, so I click on the blue "Update" button.
f) I promptly receive the following error message: "We couldn't verify this bank account. Please select a different payment method.{e78072-1189561x}"
Method 3) Via my eBay Account settings:
a) I click on my user name and then click on "Account settings".
b) In the Account Settings page, there is a section for Payment Information under which there is a link called "Payments" , which I click on.
c) I am now in my Payments page within my account settings. It shows that my credit card is there, which I had no hassle adding on the first try a month ago. There is an option to add a payment, so I click on the "Add payment option" oversized button.
d) I am now in the same tab as what I described in method 2, step c), and following that path I get to the same end result.
It wouldn't be as big of a problem (certainly have my funds withheld is troublesome) if I could still edit or list items and make sales while eBay is fixing the problem on their end. But other than being able to login and view my account settings, my account is effectively dead in the water.
What makes all of this more troubling is that every time I contact eBay and want to try to see if there is a work around one of the resulting symptoms of the eBay technical bug, e.g. being able to still edit or list, every agent focuses on the lack of bank account rather than the main question I have in the moment and thinks they can help me add my bank account. I then sit there for a few minutes explaining the same preamble that the technical bug isn't fixed and that I just want to focus on the current consequences of that. Some acknowledge and some ignore that and then bounce me around via several transfers because they 1) don't know that there is a persistent issue on eBay's end regarding this matter, 2) don't even bother listening to what my concern is so they connect me with a "concerned" department that is not concerned with my matter (and then for an hour I get bounced around to various departments talking to agents who can't do their job), or 3) keep trying to ask for more information about my account which has already been provided previously.
